What are the polite expressions of the waiter?

What are the polite expressions of the waiter?

What are the polite expressions of the waiter? Nowadays, most occupations in society are related to service, and waiters have many polite expressions, which can fully reflect the quality of this store. Let me look at the waiter's polite language with you.

What are the polite expressions of the waiter? 1 basic expression.

(1) "I'm sorry" or "I'm really sorry" is used to say sincerely and politely when disturbing or causing inconvenience to guests.

(2) "Goodbye", "Take care" and "Welcome next time" are used to express enthusiasm and sincerity when guests leave.

(3) "Please wait a moment" or "Please wait a moment" is used to indicate that we can't provide services to our guests immediately, and in a responsible manner.

(4) "Please wait a moment" or "Please wait a moment" is used to apologize for disturbing or causing inconvenience to the guests.

⑤ "Thank you for waiting", and warmly apologize to the waiting guests.

2, the basic requirements of politeness:

(1) Speak respectfully and have a steady attitude; ② Speak politely, concisely and clearly; ③ Speak euphemistically and enthusiastically; (4) Pay attention to the art of language when speaking, and strive to be graceful and euphemistic; ⑤ Pay attention to manners and expressions when talking with guests. "Three lightness": walking lightly, speaking lightly and operating lightly.

"three don't care": don't care about the beautiful language of the guests; Regardless of the impatient attitude of the guests; Ignoring the unreasonable demands of individual guests.

"Four Diligences": Oral Diligence, Eye Diligence, Leg Diligence and Hand Diligence (Brain Diligence).

"four don't talk": don't talk rude words; Do not swear; Don't speak sarcastically; No service.

"Five tones": greet guests when they come, answer when they ask, apologize when they make mistakes in their work, apologize when they are helped, and send them away when they leave.

"Six polite expressions": greetings, entreaties, apologies, thanks, honorifics and farewell.

Eleven polite expressions: please, you, hello, thank you, sorry, goodbye.

"Four service taboos": contempt, negation, contradiction and irritability.

What are the polite expressions of the waiter? 2 basic expression.

(1) "Welcome", "Welcome" and "Hello" are the names used by the welcoming staff when guests come to the restaurant.

(2) "Thank you" and "Thank you" are used when guests bring convenience to the waiter's work.

(3) "Please wait a moment" or "Please wait a moment" is used to indicate that you can't provide services to the guests immediately, and your attitude is serious and responsible.

(4) "I'm sorry" or "I'm sorry to bother you" is used to apologize for disturbing or inconvenient guests.

⑤ "keeping you waiting" is used to warmly apologize to the waiting guests.

⑥ "I'm sorry" or "I'm very sorry" is used to say sincerely and politely, because it has caused trouble or inconvenience to the guests.

⑦ "Goodbye", "Take your time" and "Welcome next time" are used to show enthusiasm and sincerity when guests leave.

Extended data:

send one's regards to

Generally, the specific content is not emphasized, but it is just a courtesy. When used, it is usually concise and clear, and it is not bound by the occasion. On no occasion should you omit greetings when meeting people. At the same time, no matter who greets you in any way, you should give a corresponding reply and don't ignore it.

In communication with people, common greetings mainly include "hello", "good morning", "good afternoon" and "good evening". When greeting foreigners, it is best to use international greetings. For example, how to use English? (Hello) Wait.

Welcome language

This is an indispensable polite expression when receiving visiting guests. Such as "welcome", "welcome everyone", "nice to meet you" and so on.

apology

In daily communication, people sometimes inevitably influence or disturb others for some reasons, especially when they are rude, stand up, defend themselves or miss, they should apologize to each other promptly, actively and sincerely.

Common ways of apologizing are "sorry", "please forgive", "sorry", "rude" and "sorry to have kept you waiting".

When you are embarrassed to apologize in person, you can also express it by phone or text message.

What are the polite expressions of the waiter?

Language is a tool for people to exchange ideas and reach mutual understanding, and it can also be said to be the shell of ideas. Through people's language, we can also see a person's spiritual realm, moral sentiments, aspirations and hobbies. Therefore, beautiful and elegant language is an important part of doing a good job in restaurant service.

Basic requirements of polite expressions.

The first step for a waiter to work in a restaurant is to receive guests, introduce meals and answer questions in polite language, which not only helps to improve the service quality, but also helps to expand the communicative function of the language. Therefore, the waiter must pay attention to polite language, so as to be calm, euphemistic and whispering. To achieve the beauty of language, waiters must pay attention to the following aspects:

(1) Speak with respect and in a steady tone. When speaking to guests, you should be treated with honorifics such as "you", and the word "please" should be added in the speech, such as "please sit down" and "please wait a moment". Can not meet the requirements of the guests. Sorry words like "sorry" should be added. The tone of voice is smooth and kind, which makes people feel warm.

(2) Speak politely, concisely and clearly, and don't be vague or ambiguous. Politeness means being polite; Conciseness means conciseness, and it is clear without a word or two; Clarity means making it clear, so that people can understand it as soon as they listen.

(3) Speak euphemistically and enthusiastically, not stiffly and indifferently. Especially when explaining, be more enthusiastic.

(4) Pay attention to the art of language and try to speak with complete meaning and grammar. Sometimes, the waiter means well, but because the meaning of the speech is incomplete and ungrammatical, it will mislead the guests. For example, the waiter saw that the guest had finished eating and wanted to add some rice to the guest, so he asked, "Do you want more rice?" Such words are easy to arouse disgust. If you decorate it a little and say "I'll give you some more rice", the guests will feel very comfortable.

(5) Pay attention to manners and expressions when talking with guests. The good cultivation of waiters lies not only in the beauty of language, but also in their manners. For example, when a guest goes to a restaurant for dinner, the waiter says, "Hello! Please sit down ",but there is no smile on your face and you are careless, which will cause dissatisfaction among the guests. It can be seen that we should not only use language, but also use expressions and actions to cooperate.