I didn't buy a ticket. How can my 12306 show that I bought a ticket?

If your account number 12306 shows that you bought a ticket, but you didn't actually buy it, it may be due to the following reasons:

1. Others use your identity information to buy tickets. This may be because your identity information was leaked, or your relatives and friends bought tickets with your account.

2. It may be that there is an error or malfunction in the 12306 system, which leads to the display of ticket information that you did not buy.

3. SMS notification may be wrong. For example, maybe you used the wrong mobile phone number, so that the SMS notification was sent to the wrong mobile phone; Or the purchased ticket is refunded, but due to a system error, the SMS notification of successful ticket purchase is received.

In this case, it is recommended that you immediately contact customer service 12306 or relevant departments to solve this problem as soon as possible.