The best way to complain about telecommunications

The best way to complain about telecommunications is to call the customer service hotline of Telecom Group Headquarters, the complaint hotline 123 15, and the service hotline of the Ministry of Industry and Information Technology for help.

1. Call the customer service hotline of telecom group headquarters to complain. If you have communicated with the customer service staff through 10000 and still can't solve the problem properly, you can call the customer service hotline at the headquarters of Telecom Group and tell the customer service staff about your problems.

2. Call the complaint hotline 123 15 to make a complaint. Users can directly call the service hotline area code+123 15 for feedback or report. Of course, you can also complain about telecommunications directly on the national platform 123 15.

3. Call the service hotline of Ministry of Industry and Information Technology for help. You can try calling the service hotline of the Ministry of Industry and Information Technology 1238 1 to help relevant personnel. 1238 1 The working hours for manual answering are from 9: 00 am to 5: 00 pm on legal working days.

Comprehensive application

1, the best tone

It is a series of value-added services provided by China Telecom based on the number information service, and it is a convenient information service to provide customers with food, clothing, housing and transportation. Customers can call the service access number1118165438 to get services such as catering, travel, directions, reservation and daily life. Introducing the basic information, service scope and product information registered by enterprise users to the public through knowledgeable person can help enterprises to enhance their popularity and explore business opportunities.

2. New horizons

Through the real-time interactive long-distance transmission of images, voices, data and other information between different places, the communication service business of multimedia video conference is realized. It is suitable for group customers to hold meetings in branches in different places, or departmental meetings between corresponding departments of group customers, and can also be used for internal meetings of government departments, as well as remote teaching, remote training, remote medical treatment, building security monitoring, remote dispatching and command, news release and broadcasting.