Tmall merchants must see: What if the store encounters malicious extortion from buyers?

Sellers must abide by the law and operate in good faith. If the seller meets a buyer who deliberately wants the invoice to be maliciously blackmailed, he can report it to Tmall.

1. Tmall stipulates that the seller must issue an invoice, otherwise 6 points will be deducted. Once the store is deducted 12 points, it will face the penalty of paying a penalty of 10000 yuan and shielding the store for 7 days. Commercial consumption naturally needs to be invoiced, and Tmall also clearly stipulates that invoices should be invoiced. The key to the success of "invoice complaint" lies in the merchants themselves. So some people take advantage of this rule, don't pay after taking pictures of the goods, but ask if they can issue invoices. Once they got a negative answer, they took the opportunity to ask for high compensation.

2. Tmall launched a set of measures to prevent invoice extortion, including opening other chat tools, short messages on mobile phones, telephone recording to testify, and opening special appeal mailboxes. Once it is verified that the seller has encountered malicious behavior, the buyer's complaint will be judged as unfounded and the situation will be reflected to the police.