As a takeaway brother, should you take the initiative to praise customers?

I order, you deliver, you earn your money. This is the spirit of contract and has nothing to do with sympathy. As a consumer, I ordered the meal, paid the money and did my duty. Then, as a takeaway, you have the responsibility to fulfill your obligations, instead of taking advantage of your weak position and asking equal subjects to pay for your mistakes after dereliction of duty.

Notre Dame in my circle of friends has a strong atmosphere recently.

I ordered a takeaway last night, and waited from 7: 00 pm until 10: 30 pm. By the time I got the take-out, the rice and vegetables were already integrated and the soup was almost spilled.

At that time, I was hungry, hungry and angry, and decisively gave the takeaway a bad review.

Today, the delivery man sent me a message saying that he was late for delivery because of the rain.

Besides, it's hard enough for me to be a delivery man myself. Why can't I be considerate of him? I also said that he could easily lose his job because of one of my bad reviews.

I don't care about such weak and reasonable people, so I just ignore them.

After a while, he sent a message again, saying, See how Lao Zi can kill you.

I can't hold it any longer. I'll call the merchant immediately, and I'll take care of it when the merchant replies.

I sent the process of this matter to a circle of friends, which probably means asking people in the circle of friends if they have any countermeasures.

Two minutes later, a girl talked to me privately.

I didn't expect you to be such an unreasonable person. The delivery man has apologized to you, and you still make him public like this.

Call his boss. Have you thought about what he will do in his later life? You really have no sympathy.

Okay, hacked.

Hundreds of MMPs in my heart entered the circle of friends, and several people said that I should not bully people in the service industry like this.

It's hard enough for takeout people to come and go in the wind and rain. One of my bad reviews will cost them their lives.

I don't know what these bastards are thinking.

My view of modern civilization is not only reflected in our sympathy for the weak, but also in our fair view of the responsibility of people from all walks of life.

The take-away scoring system was originally used to evaluate the service quality of a take-away, which is a consumer's right.

Since you delivered the takeout three hours late, I should tell the truth when evaluating you. If you deliver takeout on time, I will naturally give you a good review.

This is not only responsible for yourself, but also for the entire takeaway industry. Why do you want me to give you a good review when the delivery is three hours late?

This is unfair to those who are conscientious and honestly handing out milk powder money to their children, and unfair to those who deliver goods on time.

Moreover, as an adult, take-away food should bear the corresponding responsibility if it makes a mistake, and the bad reviews of consumers are not a blow to him.

In fact, this is also a way to motivate him. I hope he can recognize his mistakes and improve them, which will undoubtedly be beneficial to his future work.

And those bystanders who seem to stand and talk easily keep saying that giving takeout bad reviews will make takeout lose its life-saving job.

But this is not the case. According to the fact, giving a bad review to the takeaway will not make the takeaway fired, but the bonus will be less.

Those who are dismissed are people who have repeatedly made mistakes because of repeated education. They should be fired.

We can't let a mouse shit ruin the atmosphere of the whole takeaway industry.

Chipa said that there was a debate, and the topic was "If the delivery man angered me, should I complain?" ,

During the debate, Chen Ming told a story that the take-away food ordered by Ma Weiwei had to wait for nearly two hours to arrive.

The delivery man was sorry to explain that the roads in Beijing were so congested that even the electric donkey couldn't walk, so he was late.

I hope Ma Weiwei won't get angry and give him bad comments.

Ma Weiwei said to him calmly, I understand your difficulty, and I can also understand the traffic jam in Beijing. I won't scold you or blame you.

But I still have to complain about you, because if I don't complain about you, it will be unfair to the delivery staff who can deliver food on time under the same circumstances.

I think Ma Weiwei's answer is particularly fair and just. There is no word easy in adult life, and everyone has their own difficulties.

But this cannot be a reason to avoid making mistakes.

The courier should compensate for the loss when he loses the piece, and the nurse should bear the mistake when he takes the wrong medicine.

Kindergarten teachers who fail to take care of their children's safety should also bear the mistakes, and waiters who serve the wrong dishes should also bear the mistakes.

Everyone is in the service industry, and no one dares to say how easy their job responsibilities are, but that's the rule. If you do something wrong, you must bear the corresponding responsibility.

Borrowing a passage from Chen Ming here, we think that the good way not to complain is actually hypocrisy, and ignoring formal feedback channels will give birth to E Lai. In any public platform, expressing true thoughts and giving back to society is the greatest goodwill to society. If you feel good, you will have five stars; If you feel bad, there will be bad reviews or complaints; There are usually three stars when you feel bad. These feedbacks are the only signposts that we can tell the direction in the vast amount of information.

Understanding belongs to understanding, sympathy belongs to sympathy, and we still have to strive to achieve fairness within our power and make society more comprehensive.

At the same time, we should understand more without breaking the rules. After all, delicious takeout is the killer to resist the wind and rain.