I'm a Meituan businessman. Why do customers give me bad reviews? I just looked at it for a while and then I lost sight of it.

At present, the evaluation rules of US group take-out are as follows:

1, which will be displayed to the foreground the next day after customer evaluation;

2. The customer privacy number is valid for 24 hours;

3. Only when the reply rate of the merchants reaches 100% can they contact customers online.

According to the above three rules, it is particularly important to solve the limitation of bad reviews. Once the evaluation shows that it has caused losses to the merchants after 24 hours, the customer privacy numbers of these two companies are only valid for 24 hours. So we must get into the habit of always paying attention to evaluation, but if there are bad reviews, we will deal with them immediately.