China Postal Savings Bank reported the loss.

You can report the loss by phone, at the counter or online.

If you lose certificates such as certificates of deposit and passbook, you can apply to the bank for loss reporting. According to your request for loss reporting, the bank will stop paying your account within a certain period of time to ensure the safety of your funds. In case of emergency, it is not convenient to apply for loss reporting at the outlet of Postal Savings Bank at the first time. You can temporarily report the loss through bank 95580 telephone banking, and the temporary loss report is valid for 5 days. Five days later, you must formally report the loss at the Postal Savings Bank outlet to ensure the safety of your funds.

The first type: report the loss by telephone.

Call 95580 to report the loss.

It will take effect immediately after the telephone report is lost. The cardholder has the right to no longer bear the transaction money generated after the loss report takes effect. The cardholder can only apply for a new card after the loss report takes effect.

The second type: online loss reporting.

Postal savings bank card holders can log in to personal online banking and report the loss of bank cards and their supplementary cards through online banking channels. This report of loss is a formal report of loss. After the loss is reported successfully, the system will charge the loss reporting fee online.

The third type: reporting the loss at the counter.

After the cardholder's card of the Postal Savings Bank is lost, he can bring his ID card to the counter of any business outlet of the Postal Savings Bank to report the loss. Report the loss at the counter as soon as possible, so as not to bear the transaction payment after reporting the loss.

Extended data:

China Postal Savings Bank China Postal Savings Bank (PSBC) was formally established on March 20th, 2007. It is the fifth largest bank in China and a state-owned commercial bank established on the basis of the reform of postal savings management system. China Postal Savings Bank inherited the postal finance business operated by the former State Post Bureau and China Post Group Corporation and the assets and liabilities arising therefrom, and continued to engage in the business approved by the original business scope and business license documents.

Reference link: China Postal Savings Bank official website