What should I do if I cannot open text messages on my mobile phone?

1.

If only individual text messages cannot be opened, there may be compatibility issues. It is recommended that the other party try again.

2.

If all text messages cannot be opened, please clear the data after backing up the text messages and try again.

3.

Check whether there is a new version of the machine system and try to upgrade the system.

4.

If it doesn’t work, back up the data in the machine (contacts, text messages, photos, etc.) and try restoring factory settings.