Can I complain when I call my family for Alipay dunning?

Legal analysis: With the continuous supervision of the online lending platform by the state, the state also has a clear prohibition requirement for violent collection. In case of violent collection, complaints can be made through the following channels:

1, call the police. If serious violent collection is involved, the most direct way is to call the police. Because violent collection has seriously affected the borrower's life, you can directly apply to the local public security bureau for filing, and it is recommended to keep relevant evidence, such as chat records, audio and video recordings, etc.

2. CBRC. China Banking Regulatory Commission (CBRC) plays a regulatory role in China's financial industry. If the borrower accidentally applies for an informal online loan and encounters violent collection, he can directly complain to the CBRC. The borrower can call the customer service hotline of CBRC or leave a message in official website.

3. 1232 1 Network Bad and Spam Reporting Acceptance Center. 1232 1 is a platform for handling harassing calls, spam messages, fraudulent calls, etc. The most common collection method of some informal online lending platforms is to explode the address book. If the borrower encounters telephone harassment, he can make a complaint through this platform.

Legal basis: Article 7 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services.

Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.