12306 What is the online "I want to deliver" process?

1, demand report

Customers log on to the China Railway 12306 website, click on "China Railway Freight E-commerce Platform", enter the freight e-commerce platforms of various railway bureaus, click "I want to deliver goods" on the home page, enter the page where I want to deliver goods, and directly put forward the transportation demand.

The customer should fill in the name, contact telephone number, cargo information, delivery place (station) and other information.

After clicking Save, the system generates a query code and feeds it back to the customer through web pages and short messages.

After the demand report is successful, the customer needs to keep the mobile phone unblocked, and the railway customer service staff will contact the customer as soon as possible to confirm the demand information and assist the customer in handling the loading and delivery matters.

I want to ask about the delivery.

For the demand of delivery report, customers can query the business processing status and cargo trajectory by the query code and reserved mobile phone number through the "I want to deliver" page.

Customers can also call 12306 customer service telephone, provide the customer service staff with the inquiry code and mobile phone number, and inquire about the business handling.

Extended data:

Online demand report:

Customers use their registered customer ID and password to log in to the e-commerce system, and put forward self-help requirements for cargo transportation and logistics services. Customers can put forward requirements in stages or by day. If the customer can't determine the transportation date, he can choose the method of "phased transportation demand". After the date of shipment is determined, he will put forward "daily transportation requirements", including the specific date of shipment and tonnage. If the customer can determine the transportation date, he can directly put forward the "daily transportation demand".

The system automatically judges whether the demand meets the transportation processing conditions and meets the conditions. The specific process is as follows:

1, put forward the stage transportation demand.

(1) The customer clicks on the stage transportation demand and selects the demand type, including general transportation, international combined transportation and land-water combined transportation. Fill in the transportation date, delivery information, receiving information, cargo information, logistics service demand information, additional information, etc.

If the customer's demand also includes the logistics service demand, you can select the "door-to-door" and "station-to-door" logistics service options in the logistics service information area, and fill in the logistics demand information.

Fill in the information, click Save, and return the reservation number after saving successfully.

You can submit, edit and delete successfully saved requirements.

2, put forward the daily needs

After the customer determines the delivery date, he can directly put forward the daily transportation demand, or he can use the stage demand to put forward the daily transportation demand.

After the demand is accepted successfully, the system will inform the customer of the acceptance result by SMS.

12306 official website-12306 what is the online self-service process?

12306 official website-12306 what is the online "I want to deliver" process?