Joke Collection Website - Public benefit messages - Can pdd claim triple compensation if it does not deliver the goods?
Can pdd claim triple compensation if it does not deliver the goods?
1. Open Pinduoduo, and in the personal center interface, click offer _.
2. Click the unused interface to view it.
Detailed rules:
1. The new regulations of Pinduoduo clearly stipulate that merchants should upload the logistics order number within 24 hours after the buyer pays. If the goods are not delivered within 48 hours, consumers can automatically get red envelopes.
2. The calculation standard for the payment of the red envelope denomination is 5% of the actual transaction amount of the goods, and the minimum amount of a single transaction is not lower than that of 5 yuan and not higher than that of 50 yuan, and the order is automatically paid to the customer.
3. If the circumstances are serious and the buyer initiates a complaint, and the merchant fails to voluntarily agree to compensation or reach an agreement with the buyer before Tmall judges that the complaint is established, in addition to paying compensation to the buyer, it will generally be deducted 1 point for each violation (the accumulated deduction within 30 days shall not exceed 6 points).
4. If the order has not been delivered within 72 hours after the delayed delivery, or the merchant independently admits that it is out of stock/refuses to deliver/requests to deliver at a higher price, it will be regarded as out of stock. After the buyer's complaint is established, the merchant should pay compensation to the buyer by issuing red envelopes.
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