Samsung 869 Telecom version automatically switches to silent mode after receiving the text message

Hello! I hope the following answer can be helpful to you:

According to your description, when the phone selects the vibration prompt in silent mode: Open Settings-Sound-Vibration - Select always/only in silent mode. If the vibration still cannot be prompted after setting, it is recommended that you check whether the installation of third-party software is causing it; or back up the phone data (phone book, text messages, pictures, etc.) and restore the phone to factory settings (Settings-Privacy-Restore Factory Settings).

I hope my answer can help you. For details, please consult the Anhui Telecom Online Business Hall.

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Wish you a happy life! I hope my answer is helpful to you and can be adopted by you!