What's the telephone number for reporting food complaints?

Food hygiene 24-hour complaint hotline 1233 1.

Consumer complaints must follow the following contents:

1, e-mail, telephone (area code is required). Easy to contact in time;

2. Please wait patiently after the message is submitted;

3. The system will automatically send the processing information to the designated mailbox one after another. Please pay attention.

4. If you are not satisfied with the processing result of the website, you can leave a message again through this channel;

5. The private information of all complainants will be protected.

Consumers can directly safeguard their legitimate rights and interests through complaints and reports. The results of the investigation and handling of food poisoning by the health administrative department are important evidence for applying for compensation in the process of civil litigation. On the other hand, the clues of food hygiene reports have become one of the important sources for health administrative departments to investigate and deal with cases.

To report food safety problems, please call 1233 1.

1. In the Administrative Measures on Food and Drug Complaints and Reports (Trial) issued on February 201165438, the State Food and Drug Administration of the United States requires all localities to open food and drug complaints and reports telephones on the basis of 1233 1.

Second, the "Measures" stipulate that 1233 1 is the unified telephone number for complaints and reports by the national food and drug regulatory authorities.

3. In addition to telephone calls, units and individuals can report to the regulatory authorities through the Internet by means of letters, faxes, visits and SMS messages. , including illegal activities related to food safety in the research and development, production, circulation and use of drugs, medical devices, health food and cosmetics, and catering services.

Four, after receiving the report, the person in charge will analyze it within 5 working days and decide whether to accept it. The settlement period of all penetrating death reports is usually 60 working days, and the course in charge of the situation is allowed to be extended, but the final extension time shall not exceed 30 working days. 、

Legal basis:

People's Republic of China (PRC) Food Safety Law Article 14 The State establishes a food safety risk monitoring system to monitor food-borne diseases, food pollution and harmful factors in food. The health administrative department of the State Council shall, jointly with the food safety supervision and administration department of the State Council, formulate and implement the national food safety risk monitoring plan.

The food safety supervision and administration department of the State Council and other relevant departments shall immediately verify and notify the health administrative department of the State Council after learning the food safety risk information. For food safety risk information notified by relevant departments and food-borne diseases reported by medical institutions, the health administrative department of the State Council shall, jointly with relevant departments of the State Council, conduct analysis and study, and timely adjust the national food safety risk monitoring plan when necessary.

The health administrative departments of the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall, jointly with the food safety supervision and management departments at the same level, formulate and adjust the food safety risk monitoring plan in their respective administrative areas according to the national food safety risk monitoring plan and the specific conditions of their respective administrative areas, and report it to the health administrative department of the State Council for the record before implementation.

Article 17 The State establishes a food safety risk assessment system, and conducts risk assessment of biological, chemical and physical hazards in food, food additives and food-related products by scientific methods based on food safety risk monitoring information, scientific data and related information. The administrative department of health of the State Council is responsible for organizing food safety risk assessment, and establishing an expert committee on food safety risk assessment composed of experts in medicine, agriculture, food, nutrition, biology and environment to conduct food safety risk assessment.

The results of food safety risk assessment were published by the health administrative department of the State Council. The safety assessment of pesticides, fertilizers, veterinary drugs, feeds and feed additives shall be attended by experts from the Expert Committee on Food Safety Risk Assessment. Food safety risk assessment shall not charge the producers and operators, and the fees shall be paid according to the market price at the time of sample collection.