HSBC unbinds the old password and binds the new password.

1) Within 30 days of registering personal online banking.

If you didn't choose to apply for a secure password device when you registered for personal online banking, you may not be able to use all the functions of digital channel banking for the time being. For example, you may not be able to transfer more than RMB 50,000 at home and abroad. If you need to apply for a secure password device, you can choose to log in to the personal online bank and mail it to you by the bank. If you already have a secure password device, after logging in to personal online banking, you can complete activation and binding according to the page prompts, and you can fully open the banking experience of secure and convenient digital channels. Tips: If you fail to activate the password device within 30 days, you will not be able to log in to the digital channel 30 days after the application date. Please call the 95366 customer service hotline for help.

2) Registered personal online banking for more than 30 days.

Personal online banking has been registered for more than 30 days and has not applied for a secure password device. You can directly call the 95366 customer service hotline to apply. After receiving the secure password device, you can log in to your personal online bank, click Manage Secure Password Device under Contact HSBC in the navigation bar menu at the top of the page or Manage Secure Password Device under My Personal Information in the navigation bar menu at the bottom of the page, then click Own Secure Password Device under Manage Security Keys, and follow the instructions to complete activation and binding.