How to report a courier?

When entering official website, you can complain in the following three ways. Details are as follows:

1. You can see the phone number of the complaint in the lower right corner of the home page, and you can make a complaint by phone.

2. Select "Complaint Suggestions", fill in the contents to be complained and submit them.

3. Choose "Online Customer Service", choose your own province, choose your own city, choose online customer service and make a complaint.

How to complain about the courier company?

You can complain.

1. Call the local courier regional manager to complain.

2. Call the customer service of the express headquarters to complain

Useful is better, but basically useless (as everyone knows)

3. If not, the main points are as follows:

Go to the complaint website of sswz.spb.gov/, State Post Bureau to complain.

Very useful, it is the boss of all express delivery/postal services, because it can be fined directly, and the courier will contact you immediately.

How to effectively complain that express delivery is signed by courier

Call the local courier or the customer service of the express headquarters to complain first.

Of course, it is basically useless (as everyone knows), but it is better to be useful.

If not, the main points are as follows:

Then go to the website of sswz.spb.gov/, State Post Bureau to complain, which is very useful and is the boss of all courier/mail categories.

The effect is super good, because they will be fined directly and the courier will contact you immediately.

You can also call the hotline 12305.

How to report the courier company?

Many people complain directly to the courier company, at most to the headquarters, but it can be said that it has no effect at all. It is also very profound to be "tortured" by the courier company. Recently, they finally know that there is an effective way to "clean up" them, that is, to complain to the complaint website of the State Post Bureau, which is as follows. After simple registration, you can appeal. It should be emphasized that the registration information and contact telephone number are best true, and there will be a telephone reply after the complaint. The contact number is true and important. One thing to note is that the complaint on the website of the State Post Bureau usually lasts no more than four days. The people at the headquarters of the courier company will call you in a hurry, and then the local courier company will call you and will actively handle it. Therefore, it is still very effective to complain to the website of the State Post Bureau at present. It is recommended to "take the initiative" to complain. The service of the courier company will only be improved if everyone has complaints. After the complaint, the salesman is now "smart" in delivery, because he knows that if he "offends" me and I complain once, he will be fined one to two hundred yuan or even dismissed by the company.

How to complain about the courier

1, search the express website, and inquire about relevant complaint telephone numbers. This move is more useful for large express delivery companies such as Zhongtong and Tong Yuan. Try Baidu search: keywords such as courier company name+complaint phone number. It is best to write down the customer service phone number of Baidu certification, and then call to make a complaint.

2. Explain the situation in person at the delivery point and let them handle it. This method may not work. If it is a delivery problem, they will give it to you directly when you go. If it is still effective to complain about the courier looking for their boss, then ...

3. If you make a complaint call or find an online shop to solve it for many times, you can find media supervision or call the police. Of course, it is limited to serious problems, otherwise it is unnecessary and wastes our time.

4. Contact the courier and explain your needs. If you think that the courier has not done a good job, you can ask him to fulfill his due obligations according to the service regulations, including slow delivery, and you can tell him without coming to the door. After all, it's not easy for others. Let's talk to him first. If you can't solve it, you can find another way.

Finally, if you can't complain, you'd better find local influential newspapers and TV programs to expose this matter, and you'd better call the general customer service phone of the courier company more often. Bear with small things, just don't use this express next time.

How to complain about the courier

Look at the service attitude of the courier. If you think people can still work, it is not easy for everyone to rush to send it as soon as possible. If it really doesn't work, you can call the courier company to complain. If not, you can call the state post office to complain.

How to complain about the courier company

First of all, please complain to the courier company. If you are not satisfied with the result of the complaint, please call the provincial telephone number+12305 to make a complaint to the local postal administration or the State Post Bureau or submit a complaint to the State Post Bureau online.

Now let me introduce a simple and quick way to avoid missed calls: search for express complaints in WeChat official account. After paying attention, click the I want to complain button at the bottom of the page, directly enter the courier number and courier company, and throw the complaint to major companies with one click. Because this is an insider's number, past complaints here will be given priority by customer service.

How to report the courier company?

What express train? I only reported Shentong, but they didn't admit that the package was delivered by mistake.

How to complain about the courier company

Postal EMS service is not in place. You can call 1 1 185 to make a complaint. If the service of other courier companies is poor, you can call 12305 to make a complaint.

If the consumer reports that the courier company is operating without a license, he can directly call 123 15 to provide the staff with the detailed name and address of the defendant, and we will divert the case to the industrial and commercial department of the jurisdiction for verification and investigation. If there is a dispute between the consumer and the courier company, it is suggested that the consumer directly call "12305" to complain to the local postal administration. According to the Measures for the Administration of Express Delivery Market and the Measures for Handling Consumer Complaints in Postal Industry, the national postal department is responsible for the supervision and management of the express delivery market. After receiving relevant complaints, the postal administration will investigate. If it is found that the express delivery enterprise violates the Measures for the Administration of Express Delivery Market, it shall be ordered to make rectification and be punished in accordance with the procedures of the Administrative Punishment Law. Postal administrations can also mediate civil disputes between express delivery enterprises and consumers. If the consumer refuses to accept the mediation result, both parties to the dispute may bring a lawsuit to the people's court.

I know that this article will make the courier company hate me to death. This essay was published on the website of Zhihu a long time ago, and it is also a hot article. I'll show you today.

The courier company damaged the parcel when sending it, and the customer was angry and refused to sign it; Delivery delay of courier company; The customer can't go downstairs because of something, but the dispatcher just doesn't go upstairs to deliver parts. Everyone should have encountered these things, and no one has handled them by calling the receiving outlets or calling the headquarters. Sometimes, we are really helpless. But is there really no way to cure them?

Today, I will teach you a killer-the State Post Bureau.

Since the separation of the post office, the separation of government and enterprise in the post office has followed. The post office can't manage express delivery companies, but the State Post Office is a formal and legal administrative unit of express delivery and logistics industry.

Website of State Post Bureau: sswz.spb.gov. Which province to complain about? Search "XX Postal Administration" in Baidu. This complaint system is universal, so as long as you register an account, you can complain about express delivery companies in all provinces and regions. After registration is completed, fill in the complaint according to the form and confirm the submission. During the working day, the provincial postal administration will call the next day to verify the situation. Generally, on the afternoon/evening of the next day or the third day, the relevant express outlets will call to apologize and communicate the handling methods.

The specific operation steps are as follows: 1, register an account; 2. The website submits a complaint; 3. Call according to the complaint phone number in the upper left corner of the website complaint window, and quote the website registration ID, hoping to solve it properly, mainly to remind the staff on duty to read the complaint information in the background in time and speed up the processing.

In my own words, I have used this complaint system three times in four years, guiding the company's after-sales supervisor to operate it many times, and it worked with one shot. Because of the complaint, the * * * department will ask, the courier company will be fined (not a small amount), and the local post office (management department) will deduct the annual evaluation score. It's all about living. Don't do heavy work.

This method should not be taken out easily on the scale of nuclear weapons. When you encounter problems, you should communicate first. If the attitude of the express outlets is not good, there is really no way to be polite.

How to complain about the courier?

Which courier is he? You complained about the phone number of official website, the courier of Baidu.