How to refund the plane ticket?

Ticket refund and change should be handled at the original ticket office. For example, if your ticket is purchased in official website, you must contact the airline, not the agent or travel agency.

Refund regulations:

1, generally 5% refund fee is charged 24 hours before departure, 10% refund fee is charged 24 hours before departure, and 20% refund fee is charged 2 hours before departure. Please refer to the airline refund list for other regulations.

2. Refund can only be made at the place where the ticket is issued. If the guest didn't buy the ticket at this ticket office, he can only help the guest to cancel his seat. On the last page of the ticket, write that the guest applies for a refund at X, X, X, X and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

3. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, you can apply to the airline for a full refund, and attach a new ticket blank when the refund is made, indicating that the homophone is entered incorrectly, and apply for a full refund.

Extended data:

Relevant regulations:

1996, the Rules for Domestic Transportation of Passengers and Baggage in China Civil Aviation, once stipulated that passengers should ask for a refund within 24 hours and 2 hours before the scheduled departure time of the flight, and charge a refund fee of 10% of the passenger fare; Ask for a refund within two hours before the scheduled departure time of the flight, and charge a refund fee of 20% of the passenger fare.

However, when it was revised in 2004, this clause was deleted, and the airlines formulated their own rules for returning and changing the visa.

For example, if you book an economy class flight with a discount of about 60%, you will get a refund five hours before the plane takes off. The eight major domestic airlines have different policies for returning and changing their visas.

Among them, the handling fees of Air China, China Eastern Airlines, China Southern Airlines, Shandong Airlines and Xiamen Airlines are mostly 30% of the ticket price; Hainan Airlines, Shenzhen Airlines and Sichuan Airlines mostly charge 20% of the ticket price.

Generally speaking, the airline's refund fee is mainly based on the refund time, departure time and the original purchase price of the ticket. The lower the purchase price, the less the refund.

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