Mobile technology of mobile banking

Looking for a suitable business breakthrough

Mobile phones are gradually developing to PDA and PDA, and the evolution trend of mobile banking in the future will also be "handheld online banking". On the one hand, the emergence of new wireless technologies such as KJava and BREW has pushed the operation mode and interface expression of mobile banking closer and closer to online banking, and the way of writing software packages into mobile terminals has made it more convenient to upgrade mobile banking services. On the other hand, network operators have upgraded from 2G to 2.5G (mobile GPRS, Unicom's CDMA 1X), and the speed of wireless Internet access has approached or even exceeded the speed of dial-up Internet access. The realization of 3G technology in the future will bring about a leap in network speed. Although the mobile phone is not as good as the computer in running ability and terminal performance ability, it is more convenient to access anytime and anywhere than the computer. Therefore, in the future, mobile banking will converge to online banking, especially in personal financial services, and mobile banking will gradually become a powerful financial assistant for customers. However, at present, the mobile phones supporting KJava and BREW are still limited, and the development of 3G still needs a process. So, at this stage, what services should we look for as the breakthrough of mobile banking?

Traditional bank accounting information is often notified to customers through statements and other forms, which has some shortcomings, such as high cost, poor information transmission and non-real-time. With the intensification of competition in the financial industry, customers put forward higher requirements for commercial banks, hoping to get more detailed and timely financial information services, and SMS notification is the simplest and most real-time information notification method. Compared with real-time information in other fields, such as news and weather forecast, financial information, especially accounting information, is more value-added, such as various information of individual customers, withholding information, credit card repayment information, loan repayment information, maturity information of time deposits, insufficient account balance information of corporate customers, loans overdue collection information, unpaid bill information, acceptance maturity information, large transaction information and interest rate change information. These are very valuable to customers, especially customers. Information notification service can be a good breakthrough for mobile banking.

With the maturity of e-commerce model, more and more products and services can be realized through e-commerce, such as audio-visual products, telephone cards, game counting, music downloading and so on. However, how to solve the payment problem is still a major bottleneck restricting the development of e-commerce. Although commercial banks have generally provided online payment means, due to its relatively high threshold, a large amount of payment can only be withheld from mobile phone fees, while the collection fees of China Mobile and China Unicom reach 15% and 12% respectively, which is unbearable for many service providers. If we can solve the payment problem through mobile banking, it will not only bring considerable benefits to banks, but also effectively promote the development of e-commerce. This kind of micropayment service, together with monthly payment services such as mobile phone fee, telephone fee, water and electricity fee, is very suitable for mobile banking to provide services anytime and anywhere, and can be used as another business breakthrough of mobile banking.

In addition, we can also consider innovating services according to the characteristics of mobile phones. For example, large wholesale and retail enterprises, such as tobacco distribution, Amway, Avon and other direct selling enterprises, are characterized by many outlets, frequent delivery and small settlement amount. In the past, most of them were settled directly in cash. If mobile banking and mobile POS are introduced for settlement, the settlement efficiency will be greatly improved and the settlement cost will be reduced, which has broad market prospects.

Explore new business models

Compared with other electronic channels such as online banking, mobile banking has its own characteristics. Electronic channels such as online banking, whether system construction or business promotion, are basically undertaken by banks. Mobile banking involves cooperation with network operators such as China Mobile and China Unicom in system development, operation and marketing. At the same time, many IT vendors are gradually aware of the value of mobile banking services to customers in the process of operating SMS services as third-party service providers, and see the possible profit space of such services, hoping to cooperate with banks and network operators in this business. The specific business cooperation mode is: the interface for banks to provide financial services to third-party operators; Network operators provide communication access to third-party operators; Third-party operators provide service platforms to coordinate the relationship with banks and network operators; Three aspects * * * cooperate with marketing, and * * * cooperate with sharing the value-added profits brought by mobile banking. For banks, the advantages of this business model are low development cost, low operation cost and promotion cost, fast construction speed, and no need to invest too much energy to coordinate the relationship with network operators; The disadvantage is that there may be security risks, and the initiative and efficiency of banks to promote new business may also be affected. If the security problem can be solved and an effective business management mechanism can be formulated, banks can make a beneficial attempt to this business model.

1) Online banking SIM user registration

Online banking SIM card is a special SIM card for wireless payment. If users want to use the wireless payment service of Internet banking with SIM card, they must first register with the bank and apply for a digital certificate. In the process of user registration, the bank interface system must interact with the bank database to verify whether the user's account information and ID card are correct in real time from the bank system.

2) Online payment process of SIM card users in online banking.

The online mall sends the payment data (at least including key information such as the amount, mobile phone number and merchant ID) to the bank for business processing through the online banking payment function of SIM. The banking system encrypts and signs the original data, and then sends a payment request to the user in the form of a data message through a short message, and at the same time sends an ordinary short message to remind the user. After the user confirms, the data will be returned to the banking system, and the bank will transfer money.

3) Payment process of online banking SIM user service.

According to the requirements of enterprises, the banking system transmits payment information (at least including key information such as payment type, single number, amount and mobile phone number) to the SMS access system, and the subsequent processing flow is the same as 2).

4) General transfer process for online banking SIM card users

After the SIM online banking user inputs the collection account (which can be a non-registered user or a contracted user) and the transfer amount from the STK menu provided by the dedicated SIM card for online banking, the SIM card for online banking signs and encrypts the data, and sends it to the banking system for processing through SMS. After the CA server of the bank passes the verification, the bank sends a transfer confirmation message to the user. After the user confirms, the original transfer data is returned to the bank, and the bank completes the transfer processing.