Unicom inexplicably added a 5g upgrade package.

Unicom inexplicably added a 5G upgrade package. If you really don't know, you can complain.

1. Social fear players can give priority to the method of finding manual customer service by APP and typing. The key point of this method is to be clear about what you want to do, and make sure that you are dealing with artificial customer service, not just artificial intelligence in Luo Quan. At present, many netizens in Zhihu are "successful in the Anti-Japanese War" in this way, probably because customer service is more difficult to beat around the bush than calling, so the efficiency is not low.

2. Call customer service and ask if it can be cancelled. If the other party shirks for various reasons, we will show our legitimacy and ask to cancel the package. If you don't cancel, tell customer service that you will complain to the Ministry of Industry and Information Technology. This is actually a means of cajoling and scaring, but the Ministry of Industry and Information Technology is more troublesome than the internal complaints of operators.

3. If the fee has been deducted, you can try the black cat complaint APP and directly complain about operator fraud. Write things clearly and wait for the result. Generally speaking, you can not only cancel the package, but also recover the phone bill, and the upgrade package may last until the end of the month.

How to cancel the upgrade package

1, short hall: edit the short message "TD5GSJB" and send it to 100 10 (that is, unsubscribe from the initials of the 5G upgrade package, the letters are case-insensitive), and you can unsubscribe regardless of the price.

2. Mobile Phone Hall: The service in Unicom Mobile Phone Hall APP is in the 5G upgrade package (or search for "5G upgrade package unsubscribe" on the home page to enter the unsubscribe page), which will take effect the next month.

3.Netroom: log in to Unicom's online business hall, click handle, then click subscribe traffic, and finally click 5G upgrade package to unsubscribe.

4. Calling 100 10 customer service hotline is also the most convenient way to unsubscribe.

5. Unicom has its own business hall, warm reminder. Users who enjoy the integrated version only support offline channel unsubscribe for the time being.