Sims mobile version can't be downloaded

According to your description, I suggest you try the following methods:

1. Download the installation attempt again.

2. If other third-party software can be used normally, only this software can't have compatibility problems with the mobile phone system.

3. The software can't be installed normally due to the lack of memory in the mobile phone. It is recommended that you move the multimedia files stored in your mobile phone to an external SD card to expand the memory space of your mobile phone, and then try to install it.

4. Unknown source is not open: Set the-Security-Unknown source check box, and then try to reinstall;

5. Update the mobile phone system version and then try to install it.

6. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

7. If the problem still exists, please send the mobile phone to the nearest Samsung service center for testing and further processing. Please click the following link to find out the specific location of Samsung Service Center:.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.