Why does China Mobile always collect fees in disorder? A lot of business was not done when the mobile phone was opened, but it was added inexplicably later. . . .

I am a mobile user in Shijiazhuang, Hebei. Today is June 25th, 10. On the 24th, I received a short message yesterday, saying that I used China Mobile's mobile phone reading service on the 23rd, and the fee for that day was * * * 3 yuan. I kept calling customer service yesterday to reflect this problem. I have been very careful not to browse messy web pages online, let alone charge for reading on demand. I've never heard of this disgusting service, let alone go up. My mobile phone is not a fake, it doesn't automatically surf the Internet and there is no virus. Then I kept calling the customer service to report that the customer service pushed me to the internet seat, and the internet seat pushed me to the customer service. I made a dozen phone calls, and then I was anxious. I said you wouldn't help me solve it anymore. I went to the website of the Ministry of Industry and Information Technology 123 15 to complain to the Consumers Association and expose your immoral practices in the news media and newspapers. The customer service called me this morning and said that the phone bill was refunded to me. I'm still a little relieved.

But when I checked the phone bill this afternoon, I saw that the mobile phone reading service deducted 6 yuan from me. I don't think so. Then I looked at the message. I received a text message this morning, but I didn't pay attention to it. It said that I used China Mobile's mobile phone reading service on the 24th, and the fee for that day was RMB 3. I kept complaining about this problem on the 23rd yesterday. How can I use this disgusting business again? Now call customer service 10086, waiting for a reply. . . . . . Depressed!

There are too many mobile users in China. I wonder if I have the same trouble.

Others say that they have an unlucky number inside, and internal employees will add their own expenses to this unknown number. This way, you don't have to spend money, you can make phone calls and surf the Internet normally. We pay all the expenses. Generally, you go to the business hall to register for real-name authentication. If you make a noise, they will know your information. If you are so troublesome, change to an unlucky number. I wonder if there is such a thing. I also hope my number is not their unlucky number. I hope my question can attract the attention of the majority of users, so that unscrupulous telecommunications departments are less wicked! ! !