How to cancel if there is an insurance accident and no claim is paid?

1. Free rescue service for broken down vehicles nationwide. When a vehicle breaks down and requires towing, fuel delivery, charging, tire replacement, or tire inflation, customers can call the PICC Auto Insurance Company rescue service hotline 95518-9 to enjoy free rescue services. All customers can enjoy unlimited free breakdown vehicle rescue services during the validity period of the policy, including a free towing range of 50 kilometers; the cost of oil, accessories and materials incurred during the process of delivering oil and changing tires shall be borne by the customer.

2. Electronic surveyor and electronic claims adjuster services. The service content is the same as the previous service commitments of electronic surveyors and electronic claims adjusters.

3. Recommend 4S shop repair services. Electricity and online sales customers can enjoy recommended 4S shop repair services after an accident. PICC Property and Casualty Insurance Company provides customers with suitable repair plans and provides post-repair vehicle re-inspections according to customer needs to assist customers in supervising the quality of repairs. Work.

4. Express claims service. For insurance accidents involving electricity and online sales customers that do not involve personal injury, property damage, or vehicle losses with a total amount of less than 10,000 yuan, PICC Property & Casualty Company’s survey personnel rush to the scene and provide express claim service envelopes to customers according to their wishes and guide them The next step is to deal with the matter; after the customer's claim information is ready, PICC Property & Casualty Insurance Company will arrange for personnel to come to collect the claim, and all the door-to-door expenses will be borne by PICC Property & Casualty Insurance Company. Customers no longer have to spend time in person to submit claim information to the insurance company, eliminating the hassle of traveling to the insurance company.

5. Compensation will be paid within 1 hour for cases under 10,000 yuan. For vehicle loss compensation cases that do not involve personal injury or property damage, and the loss amount is less than 10,000 yuan (inclusive), the customer submits complete claim documents, and PICC Property and Casualty Insurance Company completes document collection, adjustment, and claim verification within one hour. Inform the customer of the compensation amount and notify the financial department for payment.

6. Worry-free service for personal injury cases. (1) Full consultation telephone navigation service for personal injury cases: For cases involving personal injury, PICC Property & Casualty Insurance Company will provide full telephone consultation services, provide handling process consultation and professional case handling guidance services to the insured, and actively assist the insured People deal with accidents. (2) Quick processing service for small-amount personal injury cases: The insured vehicle of the customer (with compulsory traffic insurance) causes injuries to a third party in a road traffic accident and the liability is clear, and the injured person claims or agrees to quick processing after one-time outpatient treatment For personal injury cases, the claims adjusters of PICC Property and Casualty Insurance Company are on-site to assist customers in handling the case quickly and at once, eliminating the trouble of repeated negotiations with the victim.

7. Thousands of outlets, accessible all over the world. After the customer has an accident in another place, PICC Property and Casualty Company provides customers with faster and more convenient "survey, loss determination and compensation" services through the operation of the "insurance in another place, settlement of claims on site" service network, so that customers can be assured of safety no matter where they are. You can enjoy convenient, efficient and unified claims services throughout the entire process from reporting a case to receiving compensation.

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