I bought the ticket on 12306 and changed it at the window. Why didn't I receive the refund notice?

1. The train ticket purchased in official website 12306 will be changed at the train station window after being picked up. Only when the changed amount is refunded will there be a refund notice reminder after the receipt. If you change the visa directly in official website 12306, there will also be a system message reminding you that the visa has been changed.

Two. Details of changed expenses:

1. If the original ticket was purchased in cash, if the fare of the new ticket is higher than that of the original ticket, make up the difference; When the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee for the difference will be charged and the current refund fee standard will be implemented (all in cash).

2. If you use a bank card to buy the original ticket at the railway ticketing window or use an online payment tool at 12306.cn website, if the fare of the new ticket is higher than that of the original ticket according to the relevant regulations of the issuing bank or online payment tool, please use a bank card to pay the full fare of the new ticket, and the original ticket fare will be returned to the used bank card or online payment tool within the specified time; When the fare of the new ticket is lower than the original ticket, the difference will be refunded, and the refund fee for the difference will be charged and the current refund fee standard will be implemented. Refund money should be returned to the original bank card or online payment tool used when purchasing tickets within the specified time.