The latest information on how to do if the credit card is stolen.

First, you receive a short message on your mobile phone about the theft of the credit card held by the relevant individual. Please try to keep yourself calm and save this bank consumption information as soon as possible. As an important evidence for safeguarding rights in the future, we must attach importance to it. The way of saving can be said that the mobile phone screenshot is saved in text form, and it can also be said that it is saved in text form.

Secondly, immediately go to the nearest bank outlet ATM, check the personal limit, and modify the credit card password in time. Because all major bank outlets have monitoring, this is strong evidence that the credit card is still in the hands of your cardholder, proving that the original credit card was stolen not for other reasons, but was stolen.

Next, call the customer service phone of the bank credit card center on the back of the credit card to consult the manual customer service, explain the above-mentioned stealing situation to the customer service staff, and ask the bank to freeze the credit card under the personal name immediately after verifying the situation. If possible, record the conversation with the bank's customer service to avoid the bank's prevarication or inaction in safeguarding personal rights and interests in the future.

(See the figure below for customer service phone numbers of major banks)

After completing the above steps, you must remember to report the case to the nearby public security organ in time and get the receipt of the report. This alarm record is not only the evidence of theft provided to the bank, but also one of the evidence that the bank can use when reporting the case. Usually, within 72 hours after the public security organ accepts such cases, the informant will receive a short message sent by "1063910/71",which reads as follows: "Hello, the case you need to inquire about, the case inquiry code is xxxxxx. You can log on to the' Sunshine Policing' column of Changsha Public Security Network to check the handling of the case. Thank you for your support of public security work! -Changsha Public Security. "

five

Finally, after the above steps are completed, you should communicate with the bank credit card in time, actively collect relevant evidence yourself, and provide clues to the bank and the public security organs as much as possible, so as to facilitate the detection of the case and reduce your economic losses.