What should I do if information leaks during online shopping? Do you know these coping methods?

As the saying goes, "Always walk by the water, how can you not wet your shoes!" Because we often need online shopping, we want a colorful, convenient and fast online shopping experience, and we want to "harass" it! However, in fact, harassment exists every day. Recently, my personal experience woke me up again, and the original harassment suddenly came.

Plot buy-back: If there is something wrong with the quality of the goods I buy, I will check with the seller and the result will be ridiculed in the live broadcast. I can't believe that I am also a veteran Taobao veteran, but I still can't stand it! So I fought back decisively, and I learned that Taobao recently issued a new regulation, which is specifically to solve this malicious harassment of sellers. Then let's interpret it! Below, the Justice Network Police will be launched soon, so hurry to collect it!

First, Taobao sellers malicious harassment punishment new rules good news interpretation: 2020 Taobao new rules for sellers malicious harassment punishment more humane. How human is it? That is to say, if the seller is found to have been maliciously harassed three times in a year, pay attention to the key point of "establishment", then not only the buyer will be paid 1000 RMB, but also the store will be deducted 12 points, and the store will be directly deducted 12 points! This is no longer a "uprooting" punishment, nor will it be punished at one time 12 points, and all activities are prohibited. I feel sorry for the sellers and sisters under the old rules for one minute ... and then if I judge that I am harassed, the buyer will receive 1000 RMB and pay it to Alipay with a red envelope filled with cash. Do you really want to be harassed when you see this?

Then everyone here may have a question: why is the official punishment for sellers getting smaller and smaller? In fact, in Meng pig's view, the punishment of this punishment is not smaller, but the so-called "humanization." Tell a story. Before, a seller stocked a lot of goods for the pair of 1 1 and was complained. What should I do? I have it all! Later, the buyer's sister also agreed to cancel the complaint, but the even number 1 1 has passed ... it's not easy for everyone to make a living! As a result, new official regulations came into being.

Second, are you really being harassed? Answering this question is actually to see how the official judges the malicious harassment behavior of the seller. The following are the most common and possible harassment behaviors:

1. Abuse.

Simply put, it is swearing, including pronunciation, words and pictures. What do you mean by abuse? You can't use animals to refer to you, let alone curse you. Draw a circle to curse you!

2. threats.

Wait, "expose you!" "Block you!" "Fuck you!" ..... Anyway, words that make buyers panic or feel insecure are not enough.

3. harassment.

Such as calling you all the time, texting all the time and so on. Note that this includes preferential information you don't want, and texting you all the time is also harassment. Do you feel that you are close to 1000 RMB when you see this? But my lovely pig often receives these preferential information.

4. mail.

This is disgusting, that is, the seller mailed you some bad items. We have heard similar news a few years ago, but it has rarely happened in the last two years, so I don't want to say more. I hope you won't meet it!

5. Find fault at home.

This situation is extremely serious. You can call the police directly at 1 10!

Third, what should I do if I am harassed by the seller? If you are sure that you are really harassed, then the most direct and routine thing is to complain to the authorities. About how to complain, you can search for related articles in the previous articles in ShuaimengPig blog. I made a special classification. As for how to find the link to the complaint, the following is a simple example:

1. Enter the complaint channel.

Take Taobao as an example. After the "Contact Customer Service" link at the bottom of the homepage opens, click "Customer Service Center" on the page, and then follow the prompts in turn. In addition, add a simple method, that is, after searching for the product on the web page, don't click on the details page, put the mouse on the main picture of the product, and there is a small bubble in the upper right corner. Click here to quickly enter the complaint channel:

2. Proof is too important.

Here, Meng Pig must remind everyone that the premise of successful complaint is to be able to provide evidence. I think the possible evidence includes the following points:

(1) screenshot of Ali Want Want, or screenshot of direct communication on Baby Page;

(2) Phone screenshots, including screenshots of mobile phone system actively intercepting harassing calls;

(3) Screenshot of SMS harassment;

(4) Other screenshots and photos that can be proved.