Who is responsible for sending the wrong courier information?

Hello, the courier sent the wrong goods. If it is the fault of the courier, the courier company will bear the responsibility. However, if the courier is at fault or gross negligence in the occurrence of the damage facts, the courier company can claim compensation from the courier after assuming the responsibility. In the process of express delivery service, if the express mail (mail) is delayed, lost, damaged or inconsistent with the internal parts, the enterprise engaged in express delivery business shall compensate according to the agreement with the user. If the merchant sends the wrong goods, it is the fault of the merchant.

[Legal basis]

Article 27 of the Provisional Regulations on Express Delivery stipulates that if the express delivery is delayed, lost, damaged or the internal parts are short, the insured express delivery shall be handled according to the enterprise operating the express delivery business and the consignor.

The rules agreed by the insured determine the liability for compensation; For uninsured express mail, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law.

The state encourages insurance companies to develop liability insurance for express delivery losses, and encourages enterprises engaged in express delivery business to take out insurance. ———————————————————————————————————————————————————— Our Daojian Law Firm is a corporate law firm, which is different from other traditional ones. Especially good at commercial contracts and execution of cases. If you have any legal questions, please click on the home page and feel free to consult us.