What if Huawei nova5 forgets the screen lock password?

If your phone forgets the screen lock password or cannot be unlocked by entering the password, please try the following methods:

1 Confirm whether the password has been changed.

I suggest you think carefully whether you have changed your password, or whether you have confirmed with friends and relatives whether the lock screen password of your mobile phone has been changed by others when you are not carrying it; If it is a mixed password, be sure to pay attention to case sensitivity, underline, etc. Avoid entering the system by mistake.

2 confirm whether to use privacy space.

If the password number or password type of the screen lock interface has been changed/the password has not been set, but the screen is locked, it may be that you have opened the privacy space. Please enter the password of the privacy space and try to enter the system to try to solve it. Or you can restart the phone, which will be the main space by default.

3 confirm whether to use multi-users.

If the screen lock interface you are in is a sub-user interface, you can't unlock it with the main user password. We suggest you switch to the main user and try to unlock it. The switching mode is: click the multi-user avatar to switch, or you can restart the phone, which will be the main space by default after restarting.

4 Restore factory settings

For the sake of protecting users' privacy and security, Huawei mobile phones encrypt data through a screen lock password based on an irreversible algorithm, and no back door is reserved. Once the screen lock password is set locally, all the information in the mobile phone will be encrypted and protected with the screen lock password. Huawei mobile phones do not have the function of automatically setting/modifying passwords, and as a mobile phone manufacturer, they have no right to crack users' passwords in any way, otherwise consumers' privacy and information security will not be guaranteed. We are deeply sorry for this, please understand.

If it is confirmed that you have forgotten your mobile phone password and need to unlock it, you can force the factory settings of your mobile phone to be restored. However, the data in the mobile phone will also be emptied and cannot be recovered. I suggest you recall whether you have backed up your mobile phone data through cloud backup or other means. I also suggest that you carefully think about whether you set/modified the password yourself, or please confirm with your relatives and friends whether the lock screen password was set by others when you didn't bring your mobile phone. If it is determined that the password cannot be recalled, the factory settings need to be forcibly restored. Please follow the following steps:

(1) The phone is turned off and the USB cable is not connected. Press and hold the power button and the volume up button at the same time, wait for 5 seconds after the phone vibrates and enter the recovery mode.

(2) Select to clear data by pressing the volume up and down keys, and press the power button to confirm (some products support the restored touch screen operation, and you can click the touch screen to select the operation);

(3) By pressing the volume up and down keys, select to restore the factory settings, and press the power button to confirm;

Some models need to enter "Yes" for secondary confirmation before returning to factory settings, and you can complete it according to relevant prompts.

(4) After the factory settings are restored, the mobile phone will return to the recovery interface. Please click to restart the device.

If you enter the activation interface after restarting, it is because you have turned on the function of finding my mobile phone, and you can enter the system normally by entering the correct Huawei account password. If you forget the password of Huawei account, please click Retrieve. If the previous Huawei account has been cancelled (once the Huawei account is cancelled, all data will be deleted and cannot be recovered), you will not be able to log in to the Huawei account again to use the mobile phone. It is recommended that you take the purchase invoice to Huawei Customer Service Center for processing.

If you log in to a Google account, you will be asked to verify the account password after the factory settings are forcibly restored. Please enter the password of your previously logged-in account to start normally. If you forget your Google account password, please follow the steps of forgetting your password to restore your Google account details.

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