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Why does Samsung's 7 108 mobile phone automatically take screenshots as soon as it makes a call?

Hello:

According to your description, if your mobile phone has automatic screen capture, I suggest you:

1. Check whether third-party screen capture software is installed and try to uninstall it.

2. Check whether the screen capture function is turned on in other third software, such as the screen capture function of shaking the mobile phone in QQ.

3. Back up data (contacts, text messages, photos, etc. ) and try to restore the factory settings (Settings-Reset-Restore Factory Settings).

4. If the problem still exists, it is recommended that you take the machine, purchase invoice and maintenance card to the local Samsung after-sales service center for testing. Please click the following link to find out the specific location of Samsung Service Center:.

Welcome to Samsung service to make an appointment:

. Samsung . com/support