How does Ctrip return the bus ticket? How much is the handling fee?

Ctrip. Com supports online refund of bus tickets in some cities. Refunds must be submitted within the specified time after departure. The deducted handling fee is subject to the specific refund rules of the station.

If you don't get a paper ticket and want to return it, you can submit a refund application within the specified time after departure. If online refund is supported or the application time for online refund has expired, you need to go to the originating station to handle it yourself.

At present, some cities support online refunds. Please submit a refund application within the specified time before departure, and the refund result will be notified by SMS. If online refund is not supported or the application time for online refund has expired, please go to the originating station yourself. The specific refund rules are subject to the station.

After the successful cancellation of the order or the failure of issuing the ticket, the consumer's money will be fully returned to the original payment account within 1-7 working days. ?

Note: some banks have no SMS notification when the refund is received, so they need to verify it by themselves.

Take the bus ticket of CCCC as an example:

If passengers change their itinerary, they can refund their tickets online. Paper tickets have been changed, or online refunds cannot be made within 15 minutes before departure. Please go to the starting station. The specific refund fees and rules are subject to the station regulations.

If the ticket is refunded more than 2 hours before departure, 10% of the ticket price will be charged as the refund handling fee, and 0.5 yuan will be calculated according to 0.5 yuan.

If the departure time is more than 15 minutes and the ticket is refunded within 2 hours, 20% of the ticket price will be charged as the refund fee. If it is less than 1 yuan, it will be calculated as 1 yuan.

Extended data

According to the provisions of Article 32 of the Rules for Passenger Transport by Automobile:

Refund of passengers shall be handled in accordance with the following provisions:

1, which should be handled two hours before the scheduled departure time of the next bus and within one hour at the latest; Open for an hour, no refund.

2. Tickets sold in the car and visa change tickets are non-refundable.

3. Refund due to the responsibility of the passenger transport operator will not be charged.

Ctrip. Bus ticket information

Baidu Encyclopedia-China Transportation Bus Ticket

Baidu Encyclopedia-Car Passenger Transport Rules