What should Taobao do if it receives a bad review?

Question 1: Taobao received a bad review, how to explain it clearly in his evaluation?

It doesn't matter, others will understand when they explain.

do not affect

Or give him a bad review?

Question 2: What are the consequences of bad reviews in Taobao shops? Hello, bad reviews don't deduct credibility, bad reviews deduct a credibility, and personal credibility reaches 0, which is equivalent to a newly opened store. It's nothing. Under what circumstances will the store be closed, it is better to look at Taobao rules, which is more helpful to you.

Question 3: How should Taobao sellers explain when they receive bad reviews? Where should they operate? The explanation is in the evaluation management in my Taobao.

Try to communicate with the buyer and ask him to modify the evaluation.

If he doesn't amend it, you can still choose to appeal. It is not your responsibility to provide evidence to prove that he deliberately gave you comments (provided that you really have no responsibility and you have evidence).

Question 4: Taobao shop, received a bad review from others, what should I do? These people live like this, so I can only say that you have been moldy for eight generations.

But I'll tell you the truth. You can either spend money on disaster or complain.

It can be successful, but do you know how many calls Taobao makes a day and the cost is the same as that?

Energy needs to be paid.

I've met it, too, but Taobao upheld justice and changed it for me. It can be said that it is exhausted.

You have spent a long time thinking about it. I really hope you can have a good mood and don't worry about it.

Affect work.

Question 5: What should Taobao sellers do after receiving bad reviews? Label: Online shopping is fashionable and mature, but as sellers, they often receive some dissatisfied comments. What should I do if I receive a buyer's middle or bad review? Don't panic or get angry yet. You need to calm down and look at the sales time of this product and the chat history of the buyer. Carefully analyze whether the dialogue and speech of the buyer are consistent when communicating with you. Of course, we also need to pay attention to whether it takes too long for the buyer to receive the goods from the buyer. You can communicate and talk with the buyer very politely, ask the buyer what opinions he has on this transaction, and let him speak out. Buyers may also get bad reviews by accident. Sometimes it is because of emotional troubles at home and at work that Reid will vent it in his comments, so that he can listen to the voice of buyers properly. After communication, take the initiative to ask the buyer if he can consider revising the comments, because the evaluation is very important for future business. I would rather not make money than let go of a bad review easily, and I have a bad impression. If it can be modified, that's best. If the buyer insists, it can only be interpreted in the evaluation. Remember not to make a mountain out of a molehill.

Question 6: Taobao shop was badly evaluated. What should I do? 1 Admit bad luck. Maybe your goods are really good, or he is in a bad mood and dissatisfied.

2 spend money to buy praise. If this buyer is a professional and wants to cheat money on bad reviews, he will appear. Look at the bad reviews he gave others. You can continue to call him, send a text message to the buyer to communicate with you, and pay attention to his ID login time, and leave a message in the station.

Complaining is basically useless, even if you have confidence in the quality of the goods. If you insist on this praise, insist on contacting this buyer.

Question 7: It is normal for Taobao store to handle buyers' bad reviews. You can ask her what she is not satisfied with. If you are not satisfied with the goods, you can return them and ship them again.

Question 8: Taobao buyers have bad reviews. What should the seller do? Taobao's iron regulations, buyers have the right to make any comments. -If the seller can change the bad reviews at will, then the credit evaluation is meaningless.

Unless you can prove the following points: 1, malicious comments between peers. 2. Logistics causes buyer's dissatisfaction. The buyer threatens to refund you money, otherwise you will get bad reviews. Without the above evidence, Taobao will not accept this bad review dispute. In fact, Taobao is really unable to solve this dispute.

However, even if you can solve this evaluation by the above methods, if the buyer deliberately wants to give you an evaluation, he can also use other numbers to buy your things and give you a bad evaluation. The reason is that you are not satisfied and there is nothing you can do.

So the source is that if you want to solve this evaluation, you can only contact the other party, negotiate a replacement, or compensate a little money. Let him change it for you.

It's really a headache to publish bad comments ~ business people sometimes just suffer business losses, so they can't be angry. Remember, it's not easy to make money with gas ~ It's really not easy for those crown shops with 100% favorable comments. Think about how angry they are ~ but the business is very good ~ 100% Crown Store, everyone will believe it.

But it's not easy to stick to it. If you have a bad temper and strong principles, don't be angry ~

Question 9: What will be the punishment for the bad review of Taobao shop?

General bad reviews will only affect the seller's reputation. Bad reviews mean that one point will be deducted, middle reviews will not be deducted or added, and praise will be added with one point.

It's just that when buyers give bad reviews, the dynamic score will generally be lower, which will affect the dynamic total score of online stores. Nothing else matters.

Generally, if you encounter bad reviews, you can try to communicate with buyers. Generally, as long as you can know the reason why the buyer gave a bad review, and the tone is calm and convincing to the buyer, you can change the evaluation.

Question 10: I am a Taobao buyer. What is the impact of being given a bad review by the seller? The buyer's bad reviews basically have no effect. This seller is so stupid.

As you said, he gave you a bad review. There is something wrong with your character.

You can put the screenshot of the bad review in the attached comments to let others see the ugly face of this person.

There is no other influence, don't worry!