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What happened when Samsung's mobile phone recording and SMS stopped working?

Dear Samsung users, hello:

From your description, I suggest you:

1. Restart the machine and try.

2. After uninstalling the recently installed third-party software, observe whether it is a software conflict, such as mobile phone housekeeper, games and other software.

3. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore factory settings (enter phone settings-reset/privacy/private-restore factory settings).

If the problem of restoring factory settings still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing and further processing. Please visit the address and contact information of the service center:

. Samsung . com/support/service locations . ASP

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.