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How to inform employees of layoffs in the company?
How to communicate bad news?
No one likes to hear bad news, especially when it comes to their livelihood. There is no doubt that being fired is hard to accept.
So, how to convey this bad news to employees? The best answer is communication. There is a way of communication that can alleviate this pain.
It is no good to "beat around the bush", nor can a simple formatted statement like "you are fired". Instead, leaders need to convey this message at three levels.
First, say something positive, such as "You have been a valuable member of our team for a long time, and I want you to know that I appreciate your contribution". This statement contains negative information, but if the information starts with a positive statement and the communicator expresses concern for the other party, then the information will be much softer and more acceptable to the other party.
Second, continue to tell bad news. Tell them that you must reduce losses, fire some people or reduce the expenses of certain projects. Stop and wait for others to hear you.
Finally, explain how you will help those who have been fired. For example, you set up a special person to teach employees how to write resumes, find resumes and leave the office before a certain time.
Therefore, we can publish news openly and honestly in a better mode, even if it is bad news. At every point in dealing with employees, the credibility and honesty of leaders must be tested. Entrepreneurs must actively collect feedback and express their practical concerns about the well-being of employees.
The importance of communication
The essence of enterprise management and operation is the exchange of thoughts, opinions, emotions and souls, and it is the highest form and content of communication. Communication is the main way to achieve the fundamental goal of enterprise management. The lack of communication between the boss and employees will make the boss unable to effectively manage employees and increase the consumption of resources within the enterprise. It also makes employees lack understanding and consensus on the spirit of enterprise, and it is even more impossible to identify with the common mission and achieve the common goals of the enterprise.
As an enterprise manager, we should have the concept of "employees for me and I for employees", and employees are also partners. We should understand the scope and object of communication work from the perspective of equality. People work for you, not machines. Man is a rational and perceptual animal. Therefore, we should not only see the immediate interests of the company, but also pay attention to the feelings and needs of employees. This is a solution for the rapid operation of enterprises, and it is also a new concept of people-oriented communication in the new era.
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