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Samsung g5500 smart phone, if you don't quit the chat window, there is no new message prompt during SMS chat? How to solve it?
1. Try to reset SMS: Info-Menu-Settings-Notification Check, and select ringtone.
2. Check whether the phone is turned on in silent mode, and pull down the top curtain to turn the sound green.
3. SMS-Menu button-Settings-Notification-Check.
4. Set the notification volume of the mobile phone (Settings-Sound-Volume-Notification, turn up the notification volume).
5. Try to replace other built-in system ringtones.
6. Please back up the data (contacts, text messages, pictures, etc. ), and then restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).
If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.
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