What's wrong with HTC G7 not receiving SMS? We have tried to change the card. We can receive it from the bank 10086, but we can't receive it from others.

Hello, first of all, I suggest you confirm the following points:

1. If the mobile phone card is in the mobile phone, can I receive SMS normally? If so, the SMS channel is normal.

2. If your mobile phone card is placed in another mobile phone, can you receive SMS normally?

3. If you put another SIM card in your mobile phone, can you receive SMS normally? If so, your mobile phone is fine.

If 1 and 2 are affirmative and 3 is negative, it means that there is something wrong with your mobile phone system. It is recommended to change the mobile phone to the room version.

If 1 and 2 are negative, and 3 is positive, there is something wrong with your SIM card or system data. It is recommended to call 10086 on other mobile phones for feedback.

If 1, 2, and 3 are all positive numbers, it means that there is something wrong with the machine card matching. It is suggested to call local 10086 with other mobile phones for feedback, or go to the local lobby for testing.

Please refer to, thank you.