What do you think about the sudden increase in electricity bills due to the replacement of electric meters?

After the Shantou Longhu Power Supply Bureau rotated electric meters in residential areas such as Sunshine Coast, Longxi Garden, and Yijing Lanwan in July this year, some residents of the residential areas questioned that the replacement of the electric meters caused a "sudden increase in power consumption." In response, Longfor Power Supply Bureau immediately assigned account managers to each community to conduct on-site work. After investigation and verification, it was found that after the batch meter replacement, the staff needed to check and enter the meter code. Because the meter replacement date in the electricity bill SMS lags behind the actual meter replacement time, residents misunderstood that the power supply increased.

Aunt Yan, a resident of Building 7, East District, Longxi Garden, after paying the electricity bill of more than 1,000 yuan in July, she felt that the electricity bill was much more than last month. She couldn’t help but wonder: Could it be because of the replacement of smart phones? Are electricity meters causing increased electricity consumption? ? Longfor power supply personnel came to the door immediately after receiving the situation reported by Aunt Yan and provided Aunt Yan with household power usage data in the past two years. After comparison, it was found that due to the sudden increase in electricity consumption due to hot weather, Aunt Yan's electricity consumption would have an obvious "peak" in July and August every year. The electricity bill in the same period last year was also more than 1,000 yuan, with no abnormal increase. Aunt Yan said that after the power supply personnel patiently explained and compared the actual data on site, she finally understood and her doubts disappeared.

The relevant person in charge of the Longfor Power Supply Bureau stated that after the power supply bureau rotated smart meters, it sent electricity bill notification text messages to electricity customers on August 4 and 5, and some of the text messages showed the date of meter replacement. There is a deviation from the actual date, causing customers to think that the battery power has surged after changing the meter. After verification, the main reason is that after batch meter replacement, staff need to perform meter code verification and entry. The meter replacement date in the electricity bill text message is the time later entered into the information system, causing a lag behind the actual meter replacement time. The Power Supply Bureau expressed its deep apologies for the misunderstanding caused to customers.

In order to completely eliminate users’ doubts, after receiving the reported situation, Longfor Power Supply Bureau also contacted the Municipal Quality Supervision Bureau and selected 100 meters from the same batch rotated in July and submitted them to the Municipal Quality Supervision Bureau. The Bureau conducted quality inspection. Shantou Power Supply Bureau also solemnly promises that it will strictly follow the relevant national regulations to ensure accurate measurement of electricity consumption. If there are still citizens who have questions about smart meter measurement, they can contact the power supply account manager of the residential property in Zhidian to verify the customer's meter on site, or submit it to the Quality Supervision Bureau or the national legal metrology verification agency designated by the customer. Make further tests.