American team rider order course

The tutorial for taking orders by US group riders is as follows:

1, order received

After receiving the order, the US group crowdsourcing rider will immediately check the detailed information of the order, including the address and contact information. If the rider finds that the order information is incomplete or wrong when taking the order, he should contact the customer immediately to avoid delivery mistakes.

2. Confirm the delivery time

After confirming the order information, the US group crowdsourcing rider needs to confirm the delivery time with the customer. If the customer has special requirements for delivery time, the rider needs to meet the customer's needs as much as possible under the premise of delivery time.

Step 3 prepare the goods

After confirming the order information, the US group crowdsourcing rider needs to go to the merchant to prepare the goods. Riders need to pay attention to the quantity and quality of goods, ensure that the goods are correct and complete, and at the same time abide by the relevant regulations of the merchants to avoid disputes.

Step 4 distribute

When the goods are ready, the US group crowdsourcing rider will deliver them to the customer's address as soon as possible. In the process of distribution, riders need to pay attention to timeliness and safety, ensure that the goods are delivered within the specified time, and avoid damage or loss of the goods.

Distribution process

1, drive safely

In the process of distribution, the US group crowdsourcing riders need to abide by traffic rules to ensure driving safety. Motorists need to pay attention to road conditions and speed to avoid illegal driving and traffic accidents.

2. Polite service

The crowdsourcing riders of Meituan need to serve customers courteously and enthusiastically to meet their needs and requirements. Riders need to pay attention to image and language to avoid adverse effects.

3. Real-time communication

During the delivery process, Meituan crowdsourcing riders need to communicate with customers in real time to confirm the delivery time and location. If the customer has special requirements or objections, the rider needs to actively communicate with the customer to solve the problem.

Step 4 be decent

In the delivery process, the US group crowdsourcing riders need to ensure the cleanliness of vehicles and individuals to avoid affecting the customer experience.

5. Feedback

After the delivery is completed, the US group crowdsourcing rider needs to give timely feedback on the order, including the delivery situation and customer feedback. Riders need to make reasonable suggestions so that the US group can crowdsource and continuously improve the service.