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Who are the star customers of China Telecom? How many stars are there? Is there a range?
Star customers are divided into 1-7 stars, of which 1 star is the lowest star and 7 star is the highest star. Different star-rated customers can enjoy different differentiated services, including points multiplication, priority access number 10000, broadband emergency response, star-rated customer service manager, broadband door-to-door service, etc.
The star range of customers is comprehensively evaluated according to their consumption quota, online age, credit status and other factors. Generally speaking, the higher the consumption, the longer the internet age and the better the credit record, the greater the possibility of being rated as a star-rated customer.
It should be noted that the evaluation criteria and specific service contents may be different in different provinces. For details, please consult the local China Telecom business hall or customer service hotline.
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