What if I can't receive the verification code or prompt to send a text message?

Why can't I receive the SMS verification code or prompt "Sending SMS failed"?

1, which can be judged by the following questions: Is there a blacklist of software interception or SMS reception? Is the mobile phone in arrears? Is the network signal in the current position good?

2. In case of rush hour, too many requests in a short time may lead to SMS congestion. I suggest waiting for a while to try again.

3. If all the above problems are solved and you still can't receive the verification code, please contact the customer service of your operator immediately. In addition, it is suggested to download the mobile APP version of "Communication Travel Card" and provide one-click login service, which can save the process of sending and receiving verification codes.

Prompt "illegal access", what should I do?

A: If the prompt of "illegal access" appears, it is generally caused by the inconsistency between the time of the mobile phone system and Beijing time. It is suggested to adjust the mobile phone system time and Beijing time in the settings before the inquiry. If you still have problems, please contact your operator's customer service immediately.

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