How to get through the manual customer service phone of China Southern Airlines?

Airline Customer Service Phone: Airline Customer Service: 0538-605 1-047.

An airline refers to an enterprise that transports people or goods by air with various means of air transportation. Airlines are enterprises that provide civil aviation services for passengers and goods by various air carriers. The aircraft used by airlines can be owned or leased, can provide services independently, and can also form partners or alliances with other airlines.

The scale of airlines can range from a single plane to an international airline with hundreds of planes providing various global services. The service scope of airlines can be divided into intercontinental, intercontinental and domestic, and can also be divided into flight service and charter service. Major airlines usually register call signs with ICAO. Call sign is usually the name of the airline, but there are exceptions. Add the flight number after the call sign, and some large airlines with full loads will add heavy (cathay-seven-one-seven-heavy) after the call sign to let the air traffic controller know that the flight is extremely heavy and it is impossible to execute some instructions (such as keeping a low speed and flying to a higher altitude).

An airline is an enterprise that provides civil aviation services for passengers and goods with various aircraft, and generally needs an officially recognized operation certificate or approval. The aircraft used by airlines can be owned or leased, can provide services independently, and can also form partners or alliances with other airlines. The size of an airline can range from a plane carrying mail or goods to an international airline with hundreds of planes providing various global services. The service scope of airlines can be divided into intercontinental, intercontinental and domestic, and can also be divided into flight service and charter service.

Airlines can classify airlines in many ways.

According to the size of the company, such as large airlines and small airlines;

According to the flight range, such as international and domestic airlines;

According to the type of transportation, such as passenger airlines and freight airlines;

According to working hours, such as regular and irregular.

State-owned airlines refer to airlines established or operated by the state. Generally, the national flag representing the country is painted on the obvious part of the company's car body. For example: China International Airlines Limited, Singapore Airlines, Thailand International Airlines.

In order to reduce operating costs, low-cost airlines and low-cost airlines

Airlines of various countries have also formed transnational and trans-regional alliances to share resources and strengthen their competitiveness. Its member airlines cooperate in many aspects, such as flight, ticketing, code * * * enjoyment, connecting flight, frequent flyer program, airport VIP room and cost reduction. The main alliances are SkyTeam, OneWorld and Star Alliance.

Organizations such as ICAO have set global standards for safety and other important issues. Most international aviation is governed by bilateral treaties between countries, which specify special airlines to fly special routes. The precedent of these treaties is the Bermuda Treaty signed by the United States and Britain after the Second World War, which points out that transatlantic flights need airports and gives treaty countries the right to designate airlines to fly these routes.

Bilateral treaties are based on navigation rights, including a series of navigation rights, from the right to fly over a country's airspace to the right to provide domestic flights within a country. Most treaties allow airlines to fly from their own countries to destination airports in another country, and some treaties also include the right to continue flying to a third country or send international passengers to another destination airport in the destination country.

Open skies agreements became more and more popular in the 1990 s ... these agreements replaced most of the management rights of national governments and opened international channels for more competition. In particular, airlines in the European Union are in a worse situation than airlines in the United States, so they are more opposed to opening the sky. Property finance

The finance of an airline is very complicated because its operation is very complicated. Airlines not only need to buy new aircraft and engines from time to time, but also need to make long-term planning for their fleet according to market demand, and at the same time make their fleet operate and maintain effectively.

Another financial problem is hedging when buying diesel and fuel. Generally speaking, fuel price is the second largest expenditure of airlines after labor. Because of the recent rise in oil prices, it has even become the biggest expenditure.

Due to the congestion of many international airports, having a certain number of take-off and landing rights at these airports has become an important and saleable property of many airlines. For example, having the right to take off at the peak of a day can make an airline attract more profitable business travelers, which is the competitive advantage of other airlines. If a city has multiple airports, routes that are less important or less competitive due to market effects will generally gather in less congested airports, because the right to take off and land there is cheaper and easier to obtain. Ground transportation facilities are also an important factor to attract people from different airports.