Joke Collection Website - Public benefit messages - How to inform the complainant of the organization's processing results?
How to inform the complainant of the organization's processing results?
Organizing letters and visits is one of the responsibilities of the government and relevant departments. Every petition case should be investigated, verified and handled within the specified time, and the results should be fed back to the petitioner. Under normal circumstances, the complainant should be informed of the results in time to meet his needs of understanding the situation and solving problems. Specifically, the complainant can be notified by written letter, telephone, SMS, email, etc. , and explain the results, causes and basis of the problem.
It should be noted that the complainant should be informed objectively, fairly and concisely. We should pay attention to the standardization, accuracy and readability of written expression to avoid ambiguity or misunderstanding. At the same time, appropriate suggestions and guidance can be given in the reply to help the complainant solve the problem better. If the petitioner is not satisfied with the result, he may lodge a complaint or petition again according to the relevant regulations.
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