How to complain about the e-commerce platform selling fakes?

I. How to Report False Propaganda of E-commerce Platform According to the Measures for Handling Consumer Complaints of the Administration for Industry and Commerce, the process of accepting complaints by the Administration for Industry and Commerce is as follows: 1. Consumer complaints: consumers complain by letter, fax, SMS, e-mail, 12365438 website or go to the Administration for Industry and Commerce to explain the contents and reasons of the complaint; 2. The industrial and commercial department accepts complaints: if the consumer complaints meet the requirements, the staff of the industrial and commercial administrative department will accept the complaints and record relevant information within seven working days; Within 3.60 days, if the consumer parties agree to mediation, the administrative department for industry and commerce shall organize mediation and inform the parties of the time, place and mediator of mediation. After the parties reach a mediation, the administrative department for industry and commerce shall make a mediation document and file it. Two. Relevant legal basis According to Article 44 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if consumers buy goods or receive services through online trading platforms and their legitimate rights and interests are damaged, they can claim compensation from sellers or service providers. If the online trading platform provider cannot provide the real name, address and effective contact information of the seller or service provider, consumers may also demand compensation from the online trading platform provider; If the online trading platform provider makes a promise that is more beneficial to consumers, it shall fulfill the promise. After compensation, the online trading platform provider has the right to recover from the seller or service provider. Through Bian Xiao's introduction, we can learn that in the face of false online propaganda, we can go to the industrial and commercial departments to make complaints. Of course, the department will only accept it if it meets the requirements. The most important thing is to seize the key evidence. If you have any questions about the above-mentioned related contents compiled by Hualv.com, you can consult the relevant lawyers in Hualv.com. ..