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How to implement hierarchical management of regional channels in nursing homes
The regional channels of nursing homes implement hierarchical management according to the following methods
The first level: the level of rule by people.
In the personal hero stage, the elderly care institution is mainly composed of the founder and his family and friends. There is no resentment and smooth cooperation. It can be said that this is a stage of complete human governance, without any need for any system. The management style is humane and emphasizes that "elderly care institutions are homes." Elderly care institutions are developing prosperously.
This situation usually occurs in the start-up stage of nursing homes, but many private small and medium-sized nursing homes have been in existence for seven or eight years and are still at this level. Although they are not large in scale, they have strong combat effectiveness and efficiency. Go to a "small but beautiful" nursing home.
The second level: cultural governance.
At this time, small and medium-sized elderly care institutions have begun to have the idea of ??standardization and have internal division of labor, but the main regulations remain on the surface. The most intuitive manifestation is to pay attention to the culture and system of elderly care institutions.
All conference rooms and corridors are covered with systems, slogans, and slogans. Employees hold meetings to discuss visions and slogans. When asked about the origin of these slogans, they usually come from the dean's mind, or they copied something they saw online and thought it was good. Some elderly care institutions have borrowed forms and morals from Chinese studies and Buddhism.
Elderly care institutions have also compiled many systems, all of which are posted on the wall. But when I asked employees and even the dean, the actual implementation was not in accordance with the system. They often said, "This is what the system stipulates, but we don't do it."
The third level: supervision and punishment.
For senior care institutions at this level, the number of core backbone recruits from outside has greatly exceeded the number of veterans. Managing people has become the focus of the dean, who has to monitor every move of employees in WeChat groups or on cameras. Attendance, supervision, rewards and punishments have become the focus of standardized management of elderly care institutions.
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