Deeds and materials of advanced departments in hospitals

The Department of Neurology of xx County People's Hospital is a united, harmonious, innovative and advancing medical team. Inspired by the hospital motto of "being virtuous, pragmatic and innovative", the medical staff in the department won unanimous praise from hospital leaders and patients with full work enthusiasm, rigorous work style and enthusiastic medical service, and achieved good social benefits.

Over the years, department managers have always put professional ethics education in the first place, and loving their posts and dedication is the consistent work style of the neurology team. In addition to treating chronic diseases, neurology also undertakes ccu monitoring. It is a common practice to rescue critically ill patients. Medical staff often work overtime and are on call, regardless of gains and losses. When encountering a major rescue, all the staff went into battle together, and no one shirked it, showing good teamwork and dedication. A harvest, a hard work, when we pull patients back from the dying line one by one, it is also the most gratifying time for our medical staff. At the same time, it has also been affirmed by patients and their families, and received a multi-faceted banner presented by patients and praised by hospital leaders.

In nursing service, the department puts forward the theme of "five-heart service" for patients, that is, "love, care, patience, enthusiasm and responsibility" is closer to patients, and a harmonious doctor-patient relationship is constructed, which embodies the nursing concept of "people-oriented, warm service". Nursing is a career full of love. Facing the unfamiliar environment of the hospital, the department first tries to accept new patients and implement "first welcome" and "first question". The nurse in charge is the intimate person of the patients. In civilized language, it means "Aunt, how do you feel?" It makes people feel more intimate. "Come on, let me help you up." "Get out of bed slowly." "Is this comfortable?" "Hello, I see you look good today" and other therapeutic terms make patients feel the care of their loved ones. Among them, Liu Yingchun's performance is particularly prominent. In the patient satisfaction questionnaire, she was nominated the most times. She bought food and water for the single elderly, which deeply moved the patients. "Careful" and "patience" are the basic qualities necessary for nurses in neurology. Health education is one of the ways to solve patients' impatience. In particular, nurses on duty often take pains to explain, give examples and demonstrate patiently, so that patients and their families can master some knowledge of nursing and prevention of diseases inside and outside the hospital and enhance their confidence in treating diseases.

Medical quality and medical safety are the lifeline of department management, and head nurses often say that "responsibility is more important than Mount Tai". It is the core of neurology management to provide quality service for patients with a high sense of responsibility and good service attitude. Ensuring the safety of patients and eliminating potential safety hazards requires the joint efforts of all departments and everyone's participation. Over the years, from education guidance to follow-up supervision, medical staff in departments have cultivated a good sense of ownership, used their brains to find problems, tried their best to solve problems, and eliminated hidden dangers in the bud. General internal medicine nurses have formed * * * knowledge. The implementation of the core system, especially the first-visit responsibility system and the rescue system for critically ill patients, has greatly avoided the occurrence of medical disputes and medical accidents.

Innovative learning, innovative management and keeping pace with the times are the only way to keep moving forward. The head nurse in the department is the leader of renewing ideas, breaking the old and creating the new, and daring to think and do is the consistent fine style of neurology. Refine the workflow, improve the post responsibilities, everything is managed by someone, and everyone has special tasks. Earnestly study, pay attention to personnel training, strengthen the "transmission, help and guidance" of senior doctors and nurses to young medical staff in line with the principles of high starting point, high requirements, high standards and high quality, and organize regular business study, technical training and discussion on difficult, critical and dead cases, which greatly improves the professional and technical level of neurology, especially in cardiopulmonary resuscitation, myocardial infarction, various arrhythmia and death. In the future, we should perform our duties, improve our services, be innovative and pragmatic, and create an "excellent discipline group with satisfactory patients and satisfactory medical care".