Model essay on salesman's work summary (5 selected articles)

1. Model essay on sales staff's work summary

In xx, 20xx, I joined XX Insurance Company and engaged in insurance work that I was not familiar with. Over the past year, with the kind care of the company leaders and the enthusiastic help of other supervisors, I have changed from an insurance layman to a person who can provide insurance consulting services to customers well. I haven't done anything illegal in my own business post, and I have worked together with the company's partners to successfully complete the tasks assigned by the leaders and superiors. The following is a summary report of my work in the past year.

First, strive to improve political literacy and ideological and moral level.

Actively participate in all kinds of political study, theme education, vocational education activities, organizational activities and recreational activities organized by superior companies, branches and departments, without being absent without reason; Can adhere to the correct political direction, take the initiative to improve their political literacy and ideological and moral level from all aspects, and make continuous progress ideologically and politically.

Second, strive to improve professional quality and service level.

Actively participate in all kinds of business study, training and examinations organized by superior companies, branches and departments, study diligently, be good at creation, constantly strengthen the training of their own business quality, constantly improve their business operation skills and basic skills of serving customers, master their due professional business skills and service skills, handle all kinds of business skillfully, understand all kinds of business products operated by the company and carry out targeted publicity and promotion.

Third, strictly enforce the rules and regulations

Over the past year, we have strictly implemented the rules and regulations, internal control system and service regulations of superior companies and branches, insisted on using civilized language, and never acted beyond our authority or abused power for personal gain. There are no customer complaints and other irregularities. Spare-time life, not participating in gambling, buying illegal lottery tickets and other bad behaviors.

Four, complete the tasks assigned by the branch and department.

Over the past year, I have been able to work diligently, conscientiously, leave early and return late, stick to my post, contribute silently, and actively complete various tasks assigned by the branch and this department. Can take the initiative to take into account the marketing work and tasks of the department, and actively market e-banking business, various bank cards and other intermediary businesses.

Over the past year or so, with my love for insurance, I have worked hard to fulfill my work and post responsibilities, and made great efforts to do all kinds of work according to the requirements of superior leaders. I have achieved certain results and won the praise of leaders and comrades. Looking back on the past year, I am pleased with my achievements, but I also find that there are still some gaps and deficiencies compared with my partners in Xiu Xiu. But I have the confidence and determination to find the gap in my future work, bravely overcome the shortcomings and deficiencies, further improve my overall quality, and do a good job that I should do.

2. Model essay on salesman's work summary

From the moment I stepped out of school and entered the society, my life has undergone earth-shaking changes. I know that from now on, I should be independent and pursue my dreams. The road ahead of me is very long. I know that since I set foot on this road, my life has officially begun. There are many things I don't know on the road ahead, such as excitement, knowledge, fear and confusion. These feelings occupy my heart, but I firmly believe. My first job after graduation was telemarketing in XX company, which was the first bucket of gold I earned in my life. I will never forget this process.

In today's era, telephone, as a fast, convenient and economical communication tool, has become more and more popular in consultation and shopping. Modern life pursues fast pace and high efficiency, and telephone sales should also be born. Telemarketing refers to selling products and promoting the company's business by telephone. Telemarketing requires salespeople to have good speaking ability, clear expression ability and certain product knowledge. As a convenient, fast and economical modern communication tool, telephone is becoming more and more popular. Modern life pursues fast pace and high efficiency, and telemarketing, as a new fashion, is entering thousands of households.

A brief introduction to telemarketing work

Our company is mainly engaged in agricultural product information service. This company is relatively large, 100 people, so it should be considered as a medium-sized company. The company is mainly composed of two departments: telephone marketing department: 100 people, mainly engaged in sales. Technology Department: Mainly engaged in information services, such as: mastering the price information of major domestic grain and oil futures loan markets, price changes of foreign soybeans and grain and oil markets, and domestic market information. Our main job is to contact the customer and ask him to apply for membership of our website. The annual fee is 7000 yuan, and we can provide him with quotations and market analysis of agricultural products such as grain, oil and cotton all over the country. The general workflow is that we look up relevant agricultural products enterprises through the internet, call the person in charge, sell our service to him, and provide him with a free user account for a week's trial. If the customer is satisfied and both parties cooperate, he will pay to become a member.

Second, the specific work situation

In the company, it takes the form of group work, with almost ten people in each group and a team leader. Everyone has been assigned a task, and every month there are hard targets to complete, and a commission reward is given at 10%.

Every day, our job is to visit and make phone calls one by one according to the phone list found on the Internet. On average, there are over 65,438+000 calls every day. The main content of the telephone call is to introduce our products and services. I hope customers can apply for our membership, give them an account, and ask them to try our products and services for seven days. If customers are satisfied, they will enter the next step of membership business. Although life is not difficult, I have encountered many unexpected troubles in my practical work.

Third, problems in the work.

After a period of telemarketing, I found myself having some minor problems. For example, the efficiency of making a phone call is not high, and the goal of making a phone call cannot be completed on schedule. Also, sometimes I call several times in a row, and the other party either refuses you. If you meet someone with a bad attitude, you may be scolded by the other party without saying a word. At that time, my mood will be very bad and I will be in a good mood.

Later, I came up with a solution to the problem. Before I make a phone call every day, I will make a schedule, such as making a few phone calls today, making a few phone calls in the morning and making a few phone calls in the afternoon, all of which are listed in detail, so that I can know how much work I have to do today. Secondly, after every ten phone calls, I will stop to adjust my mood. If I am depressed, I will try my best to motivate myself and let myself go on.

Fourth, work experience.

Every day after coming to the company, we have to make more than 100 calls all day with the latest telephone bill of the team leader. Sometimes we suddenly feel bored, because the things on the phone bill are a bit illusory, and you don't know when the customer will cooperate with you. This period is also the most difficult period. The team leader said to me, "If you don't work hard today, try to find a job tomorrow.". Being able to survive in the company and create benefits for the company, yes, I thought about it, and the team leader was right, so I revived my fighting spirit and chatted with customers. In short, I made customers feel a sense of identity, peace of mind and security. Only in this way can he believe that you are not a liar or a bad person, but you are just a business partner and a trusted good friend. Only in this way can you get it.

Through a period of telemarketing, my eloquence has been greatly exercised, and I will not be afraid when chatting with strangers. My communication skills have been greatly improved, and I will work hard.

3. The sales staff work summary model essay

Time flies, a year has passed in a blink of an eye. On this day of saying goodbye to the old and welcoming the new, I can't help feeling a lot when I look back on my work this year.

Although I have not made amazing achievements this year, I have a deep understanding of the twists and turns. For people with certain sales experience, sales is really not difficult, but for those who are not very experienced in sales and have just been engaged in the sales industry for less than two years, it is challenging. Up to now, I no longer call myself a newcomer to sales, because I have been in the sales industry for almost a year and a half, and I talk about sales for about XX days every day.

20xx years are almost over. Although I didn't make remarkable achievements, I think I did a good job for myself. Every day, I am not wasting my time doing nothing, but trying to make plans, make quotations and meet more customers. It is an ironclad fact that a salesman can only be affirmed by the company by his sales performance. In order to achieve excellent results next year, we must make persistent efforts to challenge the limit and strive to exceed the scheduled sales next year.

This year 1 month, I just uploaded the products one by one with XX online sales platform and wrote the product descriptions in English. Because I didn't have a very simple understanding of the product in the first half of last year, I spent a long time in the product description stage. No one taught me at first, although it was not too difficult, but I still encountered a lot of trouble in actual operation. I have to solve it myself slowly, how to set the keywords of product description.

In the last quarter, the number of inquiries was very small, and there was not much gold in the inquiries received. Even though I reply to the inquiry in detail most of the time, I find that the replies from potential customers are few and not very detailed. In fact, we can see from those responses that they don't want to buy. Maybe just to accumulate some quotations, or compare with quotations from other suppliers. This quarter's quotation is basically useless. In the second quarter, the product may be relatively complete and the description is relatively in place. Slowly, some inquiries with higher gold content came. Among those numerous inquiries, you can't know which ones are effective. Only by taking every inquiry seriously to guide potential customers, will they be interested in your reply and topic step by step, and then take advantage of their precious time in their busy schedule to start answering your questions day by day.

In fact, as long as most inquiries contain high gold content, customers are welcome to visit factories in China, so the chances of getting orders are higher. At the same time, there is also a situation where guests need more equipment and a lot of money, so they come to China to visit several factories, and we should stand out from them and let them choose the equipment we produce. There are many factors that affect the success of business, such as price, communication and other factors of the company. So success depends on strength. Don't be dejected and despondent if you don't get that order, and don't be complacent if you do. There are still many opportunities, but we must seize them every time.

The third quarter is basically a document for philology. In fact, these are not difficult on the surface, but they are all meticulous work. As long as there is one mistake, the customer can't clear it. Let's just say that if the documents are consistent, the company must have used them correctly. If the packing list, commercial invoice and certificate of origin are not used by the same company, then there will be problems. This is just an example.

In the first ten days of June of the fourth quarter, orders were received at 5438+065438+ 10. I originally planned to resign this year, but I can't resign in April next year.

Because I know that the shortest documentary time is about 3 months. To make a new sales plan for yourself, the most indispensable things are perseverance and diligence, as well as firm belief. I always hint that the next order is only a matter of time. Although there is not necessarily a great return for paying, there will be gains for paying. Pies don't fall automatically in the sky. Only by working hard can you have a chance of success. Success always favors a prepared mind, so as a salesman, you should always be ready to deal with the unknown.

This year is coming to an end, and I have had disappointments and rejoicing in this year. Fortunately, I can complete a small order without the leadership of other foreign trade colleagues. After making a small order, I have confidence, which is lucky. The disadvantage is that some technical questions can't be answered clearly to customers, because they can only be understood by understanding the principles, such as the principles of those pipes, which pipes water passes in and out, which pipes are used to recover concentrated water, which switches to open to wash membranes, which valves to open to wash pretreatment tanks, and what functions they are. When customers ask these questions, they realize that it is not enough to just understand the basic process. Up to now, none of the machines in a production line have been sold, and there should be more technical problems involved in the details, so no matter what industry you are engaged in, learning is endless. From these, I see my own shortcomings. If I want to make small achievements in the future, I must strive for perfection in this respect.

To sum up, I have little experience and introspection here, but I still have goals for next year. Thinking about moving towards that goal, my goal has always been to sell equipment for a pure water production line, hoping to achieve it in the first quarter of next year.

4. The sales staff work summary model essay

Unconsciously, a busy year has passed. In this strange city, it seems that a year has passed faster, which makes people a little reluctant to believe.

I have learned a lot in 20xx, thanks to the enterprises that accept my work, my leaders, my colleagues, my friends and my customers, because their help, trust, recognition and encouragement can make me love my work more and work harder.

Sales is a competitive industry, and it is also an industry that can exercise people. When I first started working, I really had no confidence. Instead of rising, my grades are declining. I don't know what else I can do except visit and publicize every day. When two months have passed, I can't say that I am a new employee. I am already familiar with the market, and I should be familiar with most customers. But when the sales list comes out at the end of the month, I always dare not report to the supervisor as soon as I get the bill, because it is not an exciting report card. When I got the bill, I became preoccupied and walked on the road, thinking about my lines and how to call the director. Therefore, I often can't think of any reason to protect this failed report card to ensure that I don't accept criticism. Often the director calls the next day to ask, so I have to tell the truth. Of course, criticism is inevitable.

It was always difficult to sleep at night at that time. I lay in bed, with the lights off and my eyes open, looking at the faint light oozing out, and I didn't feel sleepy at all. I'm thinking about what to do tomorrow, who to see, what to say to them, and what kind of results I hope to get. I think about these problems every night, and I do it every day. But I don't know if my grades can go up like this. At that time, the director said that if I couldn't meet the requirements of the company after the three-month probation period, I would either change the market for me or leave. I remember that when I was discussing this issue with the director, my nose was sore, and I usually didn't talk under such circumstances. After the director finished speaking, my heart calmed down. I asked seriously, hoping he could give me another month. Seriously, I hope he can give me another month.

However, I still hope that with my efforts, I can achieve better results and continue this job. I have trudged through the third month with the burden of being fired. Finally, when the report card came out at the end of the month, I got a call asking me to get the bill. When I was asked urgently, he joked that the company would give me a bonus this month and told me the figures. I jumped up in the room and rushed to my forehead excitedly, despite that. At this time, I still dare not call the director at the first time because I don't know how to tell him. I am afraid that I will be proud when I am excited, and I am afraid that I will misunderstand when I am calm. I didn't tell him until the next morning when I went to the pharmaceutical factory to call the director and he asked me. I remember he said three words at that time, which was not bad. This is a compliment and an encouragement to me, because the director has never praised me before, so I am in awe of him.

I still dare not relax. With this encouragement, I worked harder and my grades improved in the next two months. However, the good times did not last long. Two months later, my grades plummeted in September and 10, and my life returned to the past and became tense. However, in 165438+ 10, there was another turning point, and the amount was returned, which became a kind of self-encouragement after failure. In this way, life continues to change as always, but what can't be changed is the attitude towards work. In any case, every working day is unbearable. Because competition is everywhere, as long as competitors see a loophole, it will definitely interfere with your balance. Of course, without competition, there will be no motivation and no market.

Finally, thank you again for your leaders and colleagues. I will use my actual performance to make the sales performance by going up one flight of stairs!

5. Model essay on work summary of sales staff

20XX years are about to pass. After another year of logistics management, the company's logistics work has entered a stage of steady development, and its ability in logistics management has also been tempered and improved.

First, logistics costs.

Logistics cost control is an important task, and it is difficult to manage high efficiency, high quality and high added value logistics business with reasonable logistics cost. Our company's logistics structure mode is "headquarters-centered system", so the headquarters must have a set of perfect logistics rules and regulations to control logistics costs. Through it, we can control the logistics instructions and logistics distribution operations of each branch, thus controlling the logistics cost. Compared with previous years, the logistics cost in the eighth year is more reasonable, and the overall cost has risen and fallen. As follows:

1. Distribution expenses: With the increase of the company's sales volume, the absolute value of logistics expenses increases, but the proportion of logistics expenses to sales volume decreases as a whole.

2. Storage cost: With the increase of sales volume, the storage cost is also increasing. With the continuous expansion of production scale, the company's demand for raw materials is increasing, and the demand for warehousing is also increasing. Therefore, the storage cost has increased this year, but the ratio to sales has dropped by ten.

Second, logistics and distribution.

1. Logistics distribution is one of the key links of sales logistics. The timeliness of delivery time and the safety of goods directly reflect the quality of logistics distribution. In the eighth year, our department paid close attention to the timely assessment of the arrival of goods, and strictly followed the relevant provisions of the logistics process to achieve timely, accurate and high-quality delivery. Under this strict requirement, our department is nervous, do a good job in the company's logistics distribution, strengthen the management of the distribution market, implement the tracking of each ticket of goods, and feed back the tracking information to the logistics manager in time. Hold a review meeting once a month in time to summarize the problems that occurred last month. In the eighth year, the on-time delivery rate of our department was 99. 37%, the timely rate of transportation data return is 99. 62%, the completion rate of receipt is 99. 74%, the loss rate of goods is 0. The timeliness of return time is also improved compared with XX years, and most returned goods can be returned within one week.

2. There are also some problems in delivery: a, customer documents are signed and sealed; B, serious overtime delivery caused by customer sales losses to make up for the problem;

Third, the warehouse management

1 and XX years, the inventory of each warehouse increased greatly. Due to the expansion and rapid development of the company's production scale, the average inventory of warehouses has greatly increased. The number of warehousing has also increased, and such a large business volume is bound to bring great inconvenience to warehouse management.

2. In the eighth year, warehouse management starts from two aspects, namely, daily maintenance management and warehouse data information management. In the daily maintenance and management of the warehouse, the storekeeper is required to clean the warehouse every day, adjust the stacking of the warehouse goods, make the warehouse goods clean and tidy, and improve the utilization rate of the warehouse area. When conditions permit, shelf management is widely used for some items, such as maintenance materials, small gifts and leaflets. Now the warehouse has been using shelf management, and it has been well received after use. At the same time, the department inspects the warehouse from time to time and urges the storekeeper to strengthen daily maintenance. In terms of data information management, the warehouse and statistics are required to check the inventory account every day, the statistics and our ordering personnel check the instructions every day, and the warehouse counts the physical objects every week. In order to strengthen the management of inventory data, monthly inventory analysis of Bao Gong must be carried out from June 5438+ 10.

Four. Information system management

Information plays a bridge role connecting all logistics links, such as transportation information, distribution information, inventory information, logistics market information and so on. Transportation information only refers to trunk transportation. In XX years, we often contact the headquarters and jy Logistics Company by telephone with the information of the source of goods, and feed back the information to the branch, so that the branch can grasp the situation of the goods in transit and arrange the sales of the goods in advance, which is more conducive to the sales business. Distribution information: jy Logistics Company tracks the distribution of goods in transit every day, and feeds back real information to the business department and me in time, so as to strengthen the tracking of the distribution of goods in transit, better grasp the distribution of goods, and speed up the handling of problems. It is very important to ensure the accuracy of inventory information, so jy Logistics Company is required to check the inventory every day to make the physical inventory consistent with computer accounts and manual accounts. Send daily inventory report to the branch on time. Logistics market information is one of the information to understand the dynamics of the logistics market, and related logistics information is often collected, such as transportation price, freight station operation status, logistics company status, national logistics policies and regulations, etc. With this information, we can adjust the logistics strategy and make the logistics work plan.