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Basic etiquette of property security personnel
Basic etiquette of property security personnel
The qualities that should be possessed.
Chapter 1 be on high alert
Vigilance mainly requires security guards to have a high sense of responsibility, be alert to criminals' criminal schemes at any time, and expose and crack down on their various illegal acts in time.
The second superb strategy
Tactics means that security guards can give full play to their strengths and advantages, hide their weaknesses and disadvantages, and defeat criminals with weak strength in the struggle against the enemy, especially in self-defense.
Article 3 Flexibility of defense
Flexibility means that in actual combat, it is required to decide which technical method to use according to the specific situation, or alternately use one or more methods to subdue the opponent within one or two strokes.
Etiquette that property security personnel should have.
Article 1 As the spokesman of the public, security guards should behave appropriately.
1, salute
There are two main types of security salutes: raising your hand and staring at your eyes.
1) When security guards don't wear hats, they should pay attention to both the stop room and the mobile room, indoors and outdoors.
2) Security guards will pay attention to whether to wear a hat when carrying weapons or hand-held items.
3) During the military parade, when the head of the military parade approaches the queue of the troops being read, all the others stand at attention except the cadres in the command position.
4) When the flag welcoming ceremony is held, when you hear the password of "Salute to the flag", everyone should stand at attention except the cadres in command positions.
Step 2 show up
1) Hairstyle male security guards have to trim their beards every day, and they can't shave their heads. They don't wear hats, keep big buns and long sideburns and beards. Hair under the hat wall shall not exceed 1.5 mm, and female security guards shall not leave shoulder braids or perms.
2) Clothing security guards can't pursue local people's clothes at will, such as wearing earrings, necklaces and rings.
3) When wearing the uniform of the security guard, only wear the medals and badges issued by the company, and no other badges are allowed. When you wear it, you must wear it on the top left of your coat.
4) Dress
Wearing a unified and standardized gfd is to let customers show that we have this security service, which can make customers have a certain psychological effect-a sense of security; The ultimate effect of safe service area is to improve the psychological effect of customers, that is, to improve the safety effect.
Therefore, security personnel must keep their clothes clean and tidy, dress according to the regulations, and wear a work card on the left chest. They are not allowed to wear shorts, vests and slippers in the workplace at any time. Leather shoes should be kept clean and bright, and nails are not allowed to circle the bottom.
Specification A: Uniform clothes are on the top, and dark pants, black shoes and dark socks are on the bottom. Security guards can't change clothes without permission, and can't wear casual clothes such as windbreaker, leather jacket and down jacket outside the uniform. At the same time, you must wear hat badge, bow tie and epaulettes as required.
B collocation: according to the season, it can be divided into winter clothes, summer clothes and spring and autumn clothes, and according to the occasion, it can be divided into dresses, uniforms and work clothes. According to the regulations, hats, tops and trousers must be worn together. Uniforms worn in different seasons and different occasions are not allowed to mix and match at will, let alone with casual clothes.
C cleanliness: when wearing open-necked clothing, you must wear a white shirt and a standard tie; When wearing off-collar clothing, underwear collar and lining collar should not be more than 2mm higher than uniform collar, collar hooks and buttons should be buckled, underwear hem should not be exposed, sleeves should not be rolled, trouser legs should be rolled, clothes should be put on, and hats should be hung on the hat wall. Normally, you should wear standard shoes. When wearing casual shoes, you are not allowed to wear high heels. You should change your clothes, shoes and hats frequently and keep them clean.
3. Behavior
1) sits like a clock. The posture of the security guard sitting on the floor is: the left calf crosses behind the right calf, sit down quickly, put his hands on his knees naturally, and keep his upper body upright. The posture of sitting on the chair and stool is that the legs are naturally close together, and the head, neck, chest and waist are naturally straight. Sitting with your legs crossed or your head tilted is absolutely not allowed. The posture of a soldier should be solemn, tall and straight, as steady as Mount Tai.
2) Stand upright like pine. When the security guard stands, he should be refreshed, have a serious attitude and have a correct posture. Three strokes, two strokes, two strokes, action essentials, three strokes are legs, chest and neck. The abdomen is slightly contracted, the jaw is miniature, the shoulders are flat, and the eyes are looking straight ahead, so that the standing posture can be as loose as the neck, majestic and heroic.
3) Walk like the wind. Step by step, step by step. Synchronous step is the most commonly used, which requires walking in a straight line, full of energy, stable body, vigorous pace and obvious rhythm.
4. Other considerations:
1) Keep your mouth clean and don't eat smelly food before going to work.
2) When welcoming guests or patrolling, you must wear a hat and a Sam Browne belt.
3) Keep tall and straight and go to work in high spirits. It is forbidden to bring emotions to work.
4) When meeting leaders and owners, take the initiative to say hello and make way.
Professional ethics of property safety personnel
Article 1 Be loyal to your duties and be brave in dedication.
The characteristics of the security service industry require security personnel to be loyal to their duties at any time and under any circumstances, strictly observe work discipline, be highly responsible for their work, earnestly perform their obligations, put the interests of the country, the people and service units first in their work, stand up at critical moments, and fight against acts that disrupt social order and infringe on the interests of the country and the people.
Second, love your job and strive for perfection.
Noble professional ethics and good professional quality not only come from the deep understanding and persistent love of security personnel for their profession, but also come from the serious study and hard study of professional knowledge. It requires security personnel to carry forward their professionalism in their work, study and study their business seriously, and strive for perfection in their work.
Article 3. Warm service and courtesy.
Serving the people and users wholeheartedly is the purpose of the security service industry, and it is also the main guarantee for the security service industry to win credibility and occupy the market under the market economy.
Article 4 Be honest and clean, and abide by the law.
As an auxiliary force to help public security organs maintain social order, security personnel should have a strong sense of obeying the law and the noble quality of being honest and clean. You must strictly abide by the rules and regulations that others are required to abide by, and you must never exceed your authority for things that are not within your authority. The acts of stealing from the inside, abusing power for personal gain, engaging in malpractices for personal gain and accepting bribes are not allowed by national laws.
Article 5 Abide by social morality
As a group of society, security personnel should abide by social morality in an exemplary way, whether in their jobs or in their daily social activities, because social morality is based on professional ethics and is an extension of social morality in various professional fields.
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