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Six management points of catering management

Restaurant positioning "accurate"

Medium-sized restaurants mainly serve surrounding customers, which is different from restaurants in high-end areas and tourist areas. Therefore, the price should be particularly reasonable, so as to be attractive enough to attract the surrounding consumers.

Service and products are king.

Want to do catering business, in the final analysis, there are three things: delicious, clean and good service. There is no shortcut in this line, customers should accumulate slowly and word of mouth should be established slowly. From the moment customers enter the door, restaurants need to feel at home. This requires the waiter not only to be enthusiastic, but also to be sincere from the heart, just like his own guests or friends, caring and considerate, and it is best to form a good communication atmosphere between the waiter and the customer. These all need to be grasped from the details. A little attention may make customers feel friendly and make it easier for customers to enter the restaurant.

Serving is "fast" and delivering food is "new"

The restaurant must serve food quickly, and it is best to serve cold dishes and the like within five minutes. Don't let customers grab food, it will give people a sense of snub. This puts higher demands on the kitchen, who must make full preparations and shorten the time interval between ordering and serving as much as possible. Serving fast enough can also improve the turnover rate of the restaurant, killing two birds with one stone. Not only make customers eat happily, but also make the restaurant earn a lot of money. But don't serve for the sake of serving quickly, which will affect the taste and quality of the dishes, which will lose most customers and the restaurant will not last long.

Delicious and clean, but not the same.

Things in your house must be different from those in other homes. Not unique, not big fire; You have to stick to it for a few years. When the food is delicious, the guest's brain will gradually form a fixed neural link. After curing, they will come to eat once regularly. Let the guests form a habit. Once you get into the habit, regular customers are enough to make you happy.