Work experience of bank operations supervisor

A bank is a financial institution that provides credit intermediary services such as deposits, loans, wire transfers, and savings. Its main business scope includes collecting public deposits, granting loans, and handling bill discounts. Let me share with you my work experience of bank employees. You are welcome to read it.

Bank employee work experience 1

20__ Personal Work Summary In the past two or three years, under the correct leadership of the bank leaders, I relied on the joint efforts of all colleagues to achieve the goal With a true and pragmatic work style, I have successfully completed various tasks for the construction and development of our bank, and achieved certain results in ordinary work. Here is a brief summary of my main work in 2023

1. Work hard to study policies, improve the level of understanding, and lay the foundation for doing a good job

1. I can seriously study the party’s principles and policies, especially financial regulations and related policies, and strive to improve implementation level of policy. I usually use some business time to study relevant documents, newspapers, periodicals and books. At the same time, I can actively participate in relevant laws and regulations and policy training organized by the municipal bank, laying a certain foundation for doing a good job in financial work.

2. I can study Jiang's "" speech more seriously. Firmly believe in communism and clarify work goals. As a stock-level cadre, he can take the lead in his work and unite his comrades to work hard for the goals and tasks of our bank.

2. Reasonably arrange the revenue and expenditure budget and strictly manage the budget. The unit budget is an important guarantee for our bank to complete various tasks and achieve the goals set at the beginning of the year. It is also the basic basis for the unit's financial work. Therefore, it is of great significance to carefully prepare our bank's revenue and expenditure budget. In order to do this work well, based on the actual development of the branch, it is necessary to summarize and analyze the implementation of the budget expenses of the previous year, identify various factors that affect the current budget, and objectively analyze the impact of relevant national policies on the budget this year. Extensively solicit opinions from departments and report to leaders many times. Under the existing conditions and within the scope allowed by the bank headquarters, tap potential and adhere to the principle of "determine expenditures based on revenue, live within your means, ensure key points, and take into account the general" to make the budget more comprehensive. Be realistic, conducive to operation, and play an active role in financial management. In actual implementation, the budget is strictly implemented and the budget is not allowed to be adjusted at will. Due to special circumstances, it needs to be studied and decided by the leadership team, giving full play to the effectiveness of the use of funds and ensuring the smooth completion of all work of the branch.

3. Strengthen the management of fixed assets and low-value consumables Fixed assets are important material conditions for banks to carry out daily operations and other activities. They are of various types and specifications. Many people have not paid attention to this aspect of management for a long time, and have the mentality of emphasizing money over things, and purchasing over management. In order to strengthen the management of this aspect, in my usual work, according to the current financial system, I timely register fixed assets for those that should be recorded as fixed assets but have not gone through the procedures for warehousing fixed assets, and check with the office regularly to ensure that the accounts are in good condition. Really consistent. Through inventory, we can timely discover and plug loopholes in management, properly handle and solve various problems that arise in management, and formulate corresponding improvement measures to ensure the safety and integrity of fixed assets.

4. Pay attention to daily financial revenue and expenditure management. Revenue and expenditure management is the top priority of a unit's financial management work. Strengthening revenue and expenditure management is not only to alleviate the contradiction between capital supply and demand, to develop business needs, but also to implement diligence and thrift. The embodiment of the policy of running all undertakings. In order to strengthen this management, we have basically improved various financial systems with reference to the relevant regulations of the head office, so that daily financial work can be based on laws and regulations, and standardization and institutionalization of management can be achieved. All expenditures are handled strictly in accordance with the financial system. Through careful implementation, the results are very obvious. Under the situation of quite tight funds, it not only ensures the healthy and smooth development of a series of normal business activities such as business development and financial revenue and expenditure, but also makes various The arrangement and use of revenue and expenditure are in line with the requirements of the plan and fiscal policy at the beginning of the year, which greatly improves the efficiency of the use of expenses and achieves the purpose of increasing revenue and reducing expenditure.

5. Regularly organize business training to improve the business quality and ability of front-line employees. In view of the new situation in the development of our bank and the many new situations and new problems that have emerged, in order to improve the response capabilities of all counter staff, regular We regularly organize employees to conduct technical training and various business trainings, such as training on identification of authentic and fake ID cards, assessment of anti-counterfeiting professional knowledge, examination of monthly card knowledge, etc. Through training, everyone's business quality and theoretical level have been improved. , enhanced the ability to analyze and solve problems, was welcomed by everyone, and affirmed by the leadership, and the effect was obvious.

6. Combined with the quality service competition activities, vigorously improve service quality and efficiency. In the quality competition activities, the goal is to improve service levels and enhance corporate image, focusing on making loan customers more satisfied and depositors A more reassuring competition theme, focusing on the implementation of social service commitments and job service standards, further strengthening the construction of professional ethics, self-pressure, and active participation in the competition. At the same time, we pay close attention to environmental sanitation and create a high-quality service environment. During the competition, we took the opportunity to welcome the national sanitary city inspection to comprehensively clean the environment, and adhered to a small daily sweep, a weekly sweep, and an environmental sanitation inspection system. The service environment was obviously improved. Improved, and received favorable comments from customers and the surprise inspection team of the head office.

7. Do a good job in year-end final accounts. Year-end final accounts are a relatively complex and arduous task, mainly to settle old accounts and end the year. Transfer and record new accounts, prepare accounting statements, etc. Financial statements are written documents that reflect the financial status and revenue and expenditure of a unit. They are important information for bank headquarters and unit leaders to understand the situation, grasp policies, and guide the implementation of school budgets. They are also the basis for preparing the school's financial revenue and expenditure plan for the next year. Therefore, I attach great importance to this work, give up my rest time on weekends and New Year's Day holidays, work overtime, and carefully and meticulously complete the year-end final accounts and prepare various accounting statements. At the same time, a more detailed financial analysis report was written for the statements, analyzing and researching the revenue and expenditure activities over the past year, making correct evaluations, and through analysis, summarizing the experience in management and revealing existing problems for improvement. Financial management work, improve management level, and also provide a basis for leadership decision-making.

In short, in 2003, although I have done some work, this is inseparable from the correct leadership of the branch leaders and the hard work of my colleagues. Looking forward to 20__, the branch will soon After moving to a new area, in the new year, I will sum up experiences and lessons, make use of strengths and avoid weaknesses, respond to new situations, adopt new measures, increase efforts to absorb deposits, improve internal management methods, and strive to complete various personal tasks assigned by the bank headquarters and branches. Objectives and tasks: Contribute to the construction and development of the branch with a diligent, pragmatic, and enterprising work attitude.

Bank employee work experience 2

1. Civilized and high-quality service work

The daily management of the window service work of each business institution of our bank is always the responsibility of our department a central task. In order to continuously improve the overall service level of our bank and truly promote the comprehensive development of the branch's various businesses through service work, in April this year, in accordance with the guidance of the new branch party committee and on the basis of the original service work management methods, Our department has revised and issued a new "Management Measures for Civilized and High-Quality Services at Bank Branches". Compared with the old method, the new management method reflects the distinctive feature of paying equal attention to service management and business development and closely integrating them. The measures are detailed in terms, highly operable, and more in line with the actual management work of our bank. After several revisions of the draft, it was promulgated and implemented at the bank-wide civilized and high-quality service work conference held in mid-April 20__.

After the promulgation of the new measures, our department immediately arranged for the service supervision team of the department and all employees of the agencies under its jurisdiction to carefully study the detailed rules of the measures, and in accordance with the latest revised "Business Outlet Service Standards" of the head office, tasked dedicated personnel to conduct self-examination. For self-detected service software and hardware problems, if they can be rectified, they will be rectified immediately; if they cannot be rectified for a while, they will communicate with the superior bank union in a timely manner and work with the branch's functional departments to conduct centralized research and solutions.

At the same time, our ministry has also hired external service supervision agencies to conduct overt and covert inspections of the service status of all agencies under its jurisdiction in accordance with the requirements of the new measures, and report the inspection results on a monthly basis. Although the method has only been implemented for 2 months, judging from the service inspection results in the first half of the year, our bank's service quality and overall level have been significantly improved and improved.

In the first half of the year, while doing a good job in daily management of services, our ministry also assigned some institutions to actively participate in the civilized and high-quality service competition organized by the Provincial Banking Association and the Civilization Office of the Municipal Party Committee. In April this year In May, we successively received the acceptance and inspection of our bank's services from the Provincial Banking Association, the Provincial Bank Service Supervision Group, and the Provincial Bank First Question Responsibility System Inspection Team, and all achieved good results.

2. Business skills training and testing

Organizing business skills training and testing for front-line employees within the jurisdiction is another key task of our department. In view of the fact that the province's system is preparing to launch the IT blueprint in September this year, and the branch's electronic classroom is used for blueprint training, it is impossible to organize centralized skills training for all employees of the bank. Our department issued a notice to the whole jurisdiction at the beginning of the year, requiring all institutions to be organized into parts. Affiliated employees strengthen skills training and strive to meet the head office acceptance test with excellent results. From June 9th to 18th, in accordance with the overall arrangement of the provincial bank trade union, our department organized a skills test for branch employees. More than 500 employees from the whole bank actively participated. There were more than 40 actual tests and more than 800 people actually took the test. This evaluation also achieved relatively satisfactory results. According to statistics, more than 200 employees have reached the level of first-level experts in different skill types, and the passing rate of employees participating in the test is nearly 100.

3. External publicity work

While doing a good job in various daily tasks, our department is also responsible for part of the external publicity work of the branch, and promptly reports various work news items of the branch. , actively contribute articles to the head office, provincial branches and branch websites and internal electronic publications in the form of pictures and texts, so as to expand the influence of the branch and enhance the visibility of our bank. According to incomplete statistics, in the first half of the year, our bank sent nearly 20 articles to outside media, with a publication rate of 100.

It is important to note that at the end of last year, our bank was rated as a model for advanced spiritual civilization units by the Liaoning Provincial Party Committee and Provincial Government. At the beginning of this year, the Propaganda Department of the Municipal Party Committee came to our bank to hold a plaque awarding ceremony on behalf of the provincial government. . Our department seized this opportunity and not only carefully prepared reception, preparations and internal publicity work within the system, but also fully cooperated with reporters from the Liaoning Daily News Station to conduct news interviews with our bank, and published exclusive news interviews with our bank in Liaoning Daily. , to expand our bank’s external influence.

4. Work on employee rights and interests

1. Civilized and high-quality service work

It is always the responsibility of our department to carry out daily management of the window service work of each business institution of our bank. a central task. In order to continuously improve the overall service level of our bank and truly promote the comprehensive development of the branch's various businesses through service work, in April this year, in accordance with the guidance of the new branch party committee, on the basis of the original service work management methods... …

In accordance with the work arrangements of the branch party committee, our department actively contacted the physical examination hospital in March this year to organize centralized physical health examinations for all employees under the jurisdiction. Based on the inspection results, we will centrally organize employees to be vaccinated against hepatitis B. Currently, this work is still in progress.

In May of this year, our department was also responsible for organizing employees to undertake bidding and inspection work for processing manufacturers in accordance with the requirements of the Party Committee. At the end of May, we completed the signing of the order contract and communicated with more than 1,200 employees across the bank. Measured work of employees.

5. Party Affairs Work

According to the unified deployment of the Provincial Party Affairs Department, in the first half of the year, our department also actively organized various party branches within the bank to strictly control and carefully screen party activists, and Participate in the Party membership training of the Municipal Government Working Committee. At present, all 11 activists who participated in the training have successfully graduated, and the proposed new candidates have been submitted to the branch party committee.

6. Corporate culture construction work

In order to build a harmonious corporate culture environment and activate the cultural life of employees, in the first half of the year, our department mainly organized and arranged the following large-scale cultural and sports activities.

On the eve of the Spring Festival, the bank organized and held the 20__ Annual Double First and Double Excellence Commendation Conference and New Year Gala; in early March, in order to commemorate the 3.8 International Women’s Day, the bank’s female employees were organized to carry out a calligraphy, painting and photography competition activities; in mid-May, all employees of the bank were organized to carry out mountain climbing activities with the theme of "Green Covenant", etc. The successful holding of the above activities has greatly enhanced the centripetal force of the employees and the cohesion of the branch party committee, and has achieved the expected results.

7. Other work

In mid-June, the provincial bank held the province’s 20__ business skills competition, and our bank was designated to host the entire process. In accordance with the instructions of the branch party committee, our department invested a lot of time and manpower from the preliminary preparation of the event, (summary of individual work of grassroots civil servants in 20__) to the smooth development of the event. After the event, all the work of our department received praise and praise from the provincial bank and branch party committees.

2. Main problems existing in the work in the first half of the year

1. Although our department has revised very detailed service work management methods, in daily management work, the evaluation lines It is still rough, and the precision of the assessment needs to be strengthened.

2. In the 20__ annual business skills competition organized by the provincial bank, our bank only won the fourth place in the overall group score. This result does not match our bank’s positioning in the province. The business skills training of employees needs to be strengthened urgently.

3. Arrangement of main work matters in the second half of the year

1. In terms of civilized and high-quality service management, in the second half of the year, our department will adopt a variety of flexible methods to gradually increase the supervision of various institutions Supervision, inspection, and evaluation of service status in order to steadily improve the service level of our bank.

2. Business skills testing work

Focus on the screening of personnel who participate in the promotion and acceptance activities of first-level experts of the provincial bank to ensure that the promotion indicators approved by the provincial bank are completed.

In March and July, after the branch party committee meeting studied, we will do a good job in recruiting new party members in 20__ and converting probationary party members into regular members in 20__.

4. In mid-July and mid-September, do a good job in accepting and distributing new services.

5. Carry out cultural and sports activities in a timely manner, such as the Men’s Basketball Game to welcome August 1st and Army Day.

Bank employee work experience 3

When the calendar is torn off page by page until only the last page is left, a year passes by unconsciously and quietly. During this year, we used computer keyboards to draw the sky full of glow, and used abacus beads to pull out thousands of stars; we guarded a piece of joy, a piece of persistence, and a piece of harvest. We keep accounts, settle accounts, make subpoenas, write account books, and compile reports every day. Although we do not have outstanding achievements or earth-shattering careers, we do our best and are loyal to our duties. Over the past year, we have used this ordinary life and ordinary work to outline the trajectory of life and reap the joy of a bumper harvest. There is a lot of work worth summarizing over the past year:

1. Ideological and political aspects

Over the past year, I have persisted in studying various financial laws and regulations, and through continuous learning, I have made myself His ideological and theoretical literacy has been further improved, and his outlook on life and values ??of serving the people wholeheartedly have been firmly established ideologically. The spirit of diligence and professional ethics of dedication and dedication are the guarantee for the smooth development and ultimate success of every job. Over the past year, I have consciously implemented the Agricultural Bank of China’s purpose of serving “agriculture, rural areas and farmers” in my actions, and have been active, enthusiastic, and Complete every task conscientiously and meticulously, strictly abide by various financial laws, regulations and the rules and regulations of the unit, conscientiously perform the "three irons and three modernization" responsibilities, consciously operate in accordance with the rules and regulations, unite comrades and work style in daily life Be upright and consciously resist the erosion of various bad habits.

2. Main work aspects

In 20__, my job position is mainly a comprehensive teller. First of all, in terms of business knowledge and work ability, I can continue to learn and accumulate experience. Through my own efforts, I have strong work ability and can calmly receive inquiries from depositors.

In terms of business skills, organizational management, comprehensive analysis ability, coordination ability, written language expression ability, etc., they have been greatly improved. At work, according to the business operating procedures, the most convenient and feasible methods are used in the business In terms of operation, customer needs are the main focus.

Secondly, in terms of work attitude and diligence. Love your own job, be able to treat every work task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the country in your work, be proactive in your work, and be able to actively participate in various tasks organized by the unit. business training, conscientiously abide by the rules and regulations of the district bank, ensure attendance, and effectively use working time. I use strict rules and regulations to restrain myself and promote myself. By learning the internal control system, we further improved the management of all aspects of the business. As the division of labor within the Agricultural Bank of China becomes more and more detailed, the division of labor among our counter staff is also becoming more and more detailed. In this year's work, I have gained substantial learning and progress, and I have become more rigorous in business operations. When establishing customer information; opening personal settlement accounts; and making large cash withdrawals, I strictly follow the requirements of my superiors and the People's Bank of China, and ask customers to provide relevant procedures and collect the required information; in terms of settlement, I strictly abide by the settlement system to achieve "Who The money goes into whose account, who controls it, and the bank does not advance money." In terms of accounting, I adhere to the accounting system of "five noes, six compliances" and conscientiously perform the duties of a bookkeeper.

Thirdly, in terms of quantity, quality, efficiency and contribution of work, we can complete the set work tasks in a timely manner and achieve the expected results. In daily work, we can complete the work with high quality and quantity. All the work tasks assigned and all tasks assigned by the sales department can be completed with quality and quantity. At the same time, I learned a lot of knowledge at work and exercised myself. After a year of unremitting efforts, my work level has made great progress and I have made due contributions to the development of the Shaanxi County Branch Sales Department.

3. Shortcomings and future plans

Although there has been some progress and achievements in one year's work, there are also shortcomings in some aspects. For example: There are not many creative work ideas, and individual work is not yet perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in future work, because now I have changed my job position, facing a new job position, and an increasingly updated business. Only continuous learning and improvement can keep up with the development pattern of the Agricultural Bank of China.

Say goodbye to the old and welcome the new, and think about the present. All the work in the past year has been carried out solidly and effectively, laying a solid foundation for my future work. In the new year, I will seize the opportunity, move forward with victory, and strive to create a dynamic and contemporary era. Scenes push all my work to a higher level.

Bank employees’ work experience 4

Time flies. Another busy year is coming to an end. It’s gratifying to look back on all the work of the year. Under the leadership of leaders at all levels of the branch and with the joint efforts of colleagues, they carefully studied business knowledge and business skills, proactively performed their job responsibilities, and successfully completed various work tasks for the year. In terms of ideological awareness, business There have been certain improvements in quality, operational skills, and quality service. The work situation of the year is summarized as follows:

1. Business knowledge learned in the past year

In today's increasingly fierce market competition, with a passionate service attitude and skillful In addition to business capabilities, we must constantly improve ourselves in order to better provide customers with efficient and fast services. Various trainings and skill assessments held by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I have always actively participated in various trainings, insisted on listening to lectures carefully, and combined with the rules and regulations, laws and regulations I usually study, to strive to improve my business theory level.

In 20__, due to work needs, I was assigned to the public accounting position and began to learn new business knowledge to prepare for the next step of implementing a comprehensive teller. More than three years of banking work experience has allowed me to take new challenges calmly. I humbly asked other accounting counter staff for advice and carefully studied accounting operating procedures.

In a short period of time, the role transition from savings teller to corporate accounting teller was successfully completed. Due to the large volume of bill exchanges. In order to ensure the quality of exchanges and reduce bounced checks, while entering the bills into the system, I also insisted on reviewing the bill elements, verifying the checks, entering the bills, and achieving three-dimensional consistency with the data in the system to overcome the impact of time constraints. Strive to reduce unnecessary refunds.

Today, when the situation of anti-money laundering work is becoming increasingly severe, I pay great attention to the flow of every large amount of funds. I register businesses involving large amounts of funds one by one every day and analyze their frequency and occurrence. Authenticity, reported to the People's Bank of China in accordance with regulations, ensuring the safety of customer funds and preventing bank capital risks. After several months of study, I realized that banking is a high-risk industry. As the most basic work of a bank, accounting work must be done strictly in accordance with the operating procedures, carefully and meticulously, with solid investment, one step at a time.

Since I have been working in the __ branch of __ for more than three years, I have devoted myself to pursuing my ideals here. I have learned every bit of knowledge with my heart, understood every job of mine with sincerity and enthusiasm. To treat my job. In a big family, my achievements today are closely related to the collective. I am very fortunate to be able to work in such a united and cooperative group. It is such a group that gives me the opportunity to learn and improve. I also cherish such opportunities. . In the future work, I will use more thoughtful and enthusiastic services to win and retain customers, and firmly establish the idea that "service is the foundation of business, and innovation is the road to development." Taking the spirit of "dedication, love for the job, pragmatism, and dedication" as the driving force, we will continue to make progress, work hard, and grow together with the rural commercial banks to create a better tomorrow.

2. Changes in thoughts over the past year

In the year 20__, I have never forgotten that I am a party member, and I have insisted on learning theoretical knowledge about the party in my spare time. , in the financial team, I work hard and conscientiously complete my job. At work, I worked hard and played an exemplary role.

3. Existing deficiencies and directions for future efforts.

As a bank employee, there are still deficiencies in business and thinking. In the work next year, I will definitely correct my shortcomings and make up for my shortcomings by constantly enriching myself and improving myself. In terms of business, there is still room for improvement in my proficiency compared to older employees. For example, when handling counter business, because I was a bit shy, I only answered questions and answers to customers, but did not actively promote other business products of the bank to customers. In the next year's work, I will work hard to overcome my own personality weaknesses and promote my bank's products to customers generously. Ideologically, in future work, I must be pragmatic about the party's theoretical foundation, deepen the theoretical study of the party, give full play to my subjective initiative, and always demand myself with the high standards of a formal party member.

4. Outlook for the New Year

In the new year, I have set new goals for myself, which is to intensify my study, better enrich myself, and Full of mental state to meet the challenges of the new era. There will be more opportunities and competition waiting for me next year, and I am secretly encouraging myself. To stand firm in the competition. Be down-to-earth and look beyond the small circle around you. You must focus on the overall situation and future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience with each other, and make progress together. Get better job performance.