Five selected personal summaries of bookstore salesperson work

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Personal summary of the work of a bookstore salesperson (1)

_City_ Bookstore is under the correct leadership of the provincial group and the city store, with the care and support of the local government and education department, and under the guidance of the important thinking of "Three Represents" by all cadres and employees of the store. Seriously study the party's political spirit, conscientiously implement the requirements of the Scientific Outlook on Development, unite as one, work hard, achieve sales of _ ten thousand yuan, exceed the annual plan of _, realize profits of _ ten thousand yuan, and successfully complete the profit indicators issued by superiors. What is particularly gratifying is that the sales of teaching aids have achieved _ ten thousand yuan, an increase of _ ten thousand yuan over the previous year, and the sales of general books have achieved _ ten thousand yuan, an increase of _ ten thousand yuan over the previous year.

1. Strengthen corporate culture

Building corporate culture is the soul of an enterprise. Good economic benefits come from a good corporate image, and a good corporate image depends on excellent corporate culture. , Therefore, this year our store has taken various measures to build corporate culture.

The first is to improve the service concept and show the "_" style. _The bookstore is a "window" industry that serves the society, serves the masses, and promotes spiritual products. The quality of the service attitude directly affects the image and reputation of the bookstore. Therefore, we regard continuously improving the quality of employees as the main task of establishing the overall image of the bookstore. Come and catch.

The second is to strengthen team building and gather the strength of "_". The team is the essence of the company. Having a staff with high political quality, strong overall concept, pioneering and innovative spirit, and dedication is a huge asset to the company. Therefore, we further strengthen the construction of the staff team and enhance the cohesion and combat effectiveness of the company. . We focused on the political theory study and cultural business study of all employees in the store, and actively prepared to participate in the provincial and municipal star salesperson examinations.

The third is to deepen corporate reform and activate corporate vitality. Through reform, the company's operating mechanism has been further transformed, resource allocation has been optimized, internal structures have been adjusted, and the personnel and employment system has been established and improved, thus promoting the sustainable and healthy development of the company. Through these tangible and tangible tasks, employees' sense of ownership has reached an all-time high, and they consciously unite closely around the store and focus all their energy on their work. Unity is strength, unity is victory, all employees think in one place and work hard in one place, bringing all the work of our store to a new level.

2. Do a good job in the subscription and distribution of teaching materials and teaching aids

Our store has always regarded the collection and distribution of teaching materials and teaching aids as the top priority of our store. , because teaching materials and teaching aids are the main pillars of our store, we must seize the limited opportunity and focus our main work energy on the most important matters. The new and old employees of the bookstore have united and worked diligently to distribute textbooks and teaching aids to primary and secondary schools in the city over the past few years. While ensuring that books are available before class, they have also fully delivered books to schools and achieved high-quality services. . In particular, we have further intensified our work and established a leadership group for subscription and issuance. The team leader is personally served by the manager. Every quarter after we receive orders for provincial store documents and teaching materials, we immediately organize personnel to coordinate with the main leaders of the Education Bureau to coordinate the work. Before the meeting, we must negotiate which version, which publisher to order, and which book is most practical for students. Then *** organized a city-wide teaching material collection work meeting to analyze research problems, exchange the experience of each school's collection work, and deploy the teaching material collection and distribution work. The practice of work has made us deeply realize that in the work of collecting and issuing textbooks, we must not only coordinate well with the Education Bureau, but also coordinate well with the principals and handling teachers of each school. In short, we must maintain close contact with the upper and lower levels of the Education Bureau so that we can work together to collect and distribute textbooks. Due to our efforts over the past year, the number of teaching aids has increased significantly and we have received considerable benefits. When issuing textbooks, we ensure that books are "delivered to schools" before the start of school. We promptly replace missing, wrong, or missing books and replenish the order quantity in a timely manner.

The enthusiastic and satisfactory service has been highly praised by the leaders and teachers of the Education Bureau. Now the cooperation with the Education Bureau is getting closer and stronger. Recently, we have jointly carried out cultural education and construction activities with primary and secondary schools, extending the school library to the bookstore. We have also issued book purchase cards for primary and secondary school students, with which students can buy their favorite discounted books. In this way, it not only provides high-quality services to primary and secondary school students, but also brings considerable social and economic benefits to the bookstore.

3. Strengthening operation and management

We always regard strengthening the operation and management of bookstores as an important task, spend money wisely, improve various rules and regulations, and strictly implement them Financial discipline: inventory of teaching materials and stores every six months. If there are any errors, the team or individual will be responsible. Accounts and items must be consistent, financial statements must be consistent, reports must be made in a timely manner, settlements and transfers must be made in a timely manner, and advances must be collected in a timely manner. Especially in the work of asset clearance and capital verification, the store leaders personally took care of it, fully mobilized the enthusiasm of the staff, and completed various tasks well. Textbooks and stores are calculated according to the cost and expense regulations stipulated by the province, and are linked to work efficiency. More work is more reward, one person has multiple posts, and all departments are working at full capacity. In the second half of this year, we invested more than 100,000 yuan to update the shelves and improve the book-selling environment. Our store has now become a chain store of Liaoning Book Distribution Co., Ltd. Care about employees' lives, fully mobilize employees' enthusiasm and creativity, give full play to employees' inherent potential, so that employees truly regard the company as their home, care about the company, care about operations, and care about sales, forming a family-like atmosphere of unity and strong cohesion, and comprehensively Improve the ideological and political awareness of all store employees, and truly turn the bookstore into a window for spiritual civilization and a position of high-quality service.

4. Strengthen the sales of general books

General books are a breakthrough in the reform of bookstores and are also the key to improving our core competitiveness. Facing the increasingly competitive book market, this year our store has adopted a series of effective measures to focus on the sales of general books in accordance with the distribution strategy of "using key books, cultural teaching books and books for reading activities to drive the sales of general books", and has achieved relatively good results. Good results. Specific measures:

First, increase efforts in marketing efforts. In terms of purchase, this year, the purchase volume of pure literature and art books has been appropriately reduced, and the purchase volume of books on science and technology, social sciences, computers, industry and agriculture has been increased accordingly, so as to win more readers with a complete range of books.

The second is to actively explore the rural market. In order to increase general book sales and satisfy the spiritual and cultural life of the city's people, our store has studied many times and tried every means to formulate marketing measures to increase book varieties and change the unreasonable structure of book varieties and the shortcomings of low restocking times. , stores must be diligent in entering and exiting to meet the needs of readers in many aspects and levels.

The sales staff provide active and enthusiastic service to readers. The books are neatly arranged, so that readers will feel refreshed as soon as they enter the door. The books are placed up and down frequently and their positions are changed frequently. In order to increase the variety of books, we went to ** and ** many times to purchase goods, which solved the problem of being unable to purchase goods for provincial wholesalers. Actively carry out book competitions, use holidays to organize employees to carry out activities, open early and close late, hang "slogans" indoors and outdoors, and offer 10% off or 50% off on books and teaching aids, so that readers can benefit. In order to actively respond to the call of the "Book Fragrance" reading festival sponsored by the Provincial Party Committee Propaganda Department and the Provincial Press and Publication Bureau, and thoroughly implement the "Book Fragrance" national reading activity advocated by the Municipal Party Committee, the Municipal Government, and the Municipal Party Committee Propaganda Department, our store opened on May 5 From September 1st to June 1st, a national reading activity with the theme of "Bathing in the Fragrance of Books and Passing on Civilization" will be held. Before the event, the General Manager of the Municipal Bookstore and the Manager of the Municipal Bookstore personally led relevant personnel to purchase books in _, _ and other places. They purchased more than 4,000 kinds of books and more than 10,000 volumes, laying the foundation for launching a national reading activity. Solid material foundation.

At 9:00 a.m. on May 1, the Minister of the Propaganda Department of the Municipal Party Committee and Secretary of the Municipal Party Committee of the *** Youth League visited the bookstore to participate in the event and delivered a speech, which kicked off the city's national reading activity.

After that, a series of rich and exciting cultural activities were carried out, bringing a "cultural feast" to the citizens of our city. Our store also held the annual "June 1" Children's Day, and parents chose several good books to give to their children as a gift. Based on the characteristics of precious gifts, combined with the actual situation of our store, we have actively organized supply since May this year, and organized more than 3,000 children's books to enrich the shelves to meet the needs of the majority of young readers and parent readers to give good books to their children. . These more than 3,000 children's books cover the diversified unity of knowledge, interest, entertainment and education, and closely grasp the current hot topics, providing a wealth of reading choices for children and teenagers. "Must-Read for Little Adults", "World Fairy Tales", "Classic Fairy Tales", "Sunshine Youth Series", etc. are all on display in stores. At the same time, in order to give back to young readers, the "Children Readers 40% Off Book Sales" event was launched, that is, from May 25 to June 30, children readers can purchase all books at a 40% discount at the store. All the staff of the bookstore went out of the store one after another and went to schools, sports grounds and other places to carry out sincere book-selling activities, which received good social and economic benefits.

Personal summary of bookstore salesperson work (2)

The calendar of 20_ is about to turn over. Over the past year, under the correct leadership of the provincial and municipal authorities, and with the strong support of the local county party committee, government and relevant departments, the entire store has worked hard to learn and practice the scientific outlook on development, closely focusing on various tasks issued by the provincial and municipal authorities. On this work task, we worked together with one heart and one mind, worked hard, harmoniously started a business and developed scientifically, and achieved a double harvest of "three civilizations" and "two benefits".

Faced with the increasingly competitive book market, this year our store has adopted a series of effective measures in accordance with the distribution strategy of "using key books, cultural and educational books and books for reading activities to drive general book sales" to focus on attacking general books. Book sales have achieved good results. The specific methods are:

1. Reasonably adjust the structure of book varieties

In terms of purchase, the purchase volume of books on science and technology, social science, computer and agricultural science and technology has been increased accordingly, and the number of books purchased has been actively adjusted. The book structure of the store forms a reasonable stocking system that combines regular sellers, popular sellers, and bestsellers, in the shape of an inverted pyramid.

2. Do a good job in standardizing services in stores and improving service quality

Taking the "Star Salesperson" selection activity of the issuance group company as an opportunity, a "Compare and See" was carried out in the entire store. The "Look" pioneering competition has created a good atmosphere of learning and catching up, further enhancing the service awareness of all employees and improving service quality.

3. Integrate marketing inside and outside the store to expand general book sales

This year we have further strengthened market awareness and increased out-of-store sales while selling in stores. At the beginning of the year, a sales task of _ yuan outside the store was formulated for each employee, which was linked to performance, prompting everyone to go out of the store and strive to expand general sales. At the same time, we actively organized and carried out a series of book promotion and exhibition activities: During the Spring Festival, the "New Year Book Exhibition" was held. The Golden Holiday Book Exhibition was held during the May Day holiday. The "Happy Growth" Children's Book Exhibition was held on June 1st. In the spring and autumn, a joint exhibition of primary and secondary school teaching assistants was held. With the help of the "Parent-Child Project", parents can understand the importance of reading, thereby prompting parents to lead their children to read together, setting off a reading climax in our county. Through the above series of various promotional activities, relying on the festive atmosphere, we can create market benefits and increase sales. While doing a good job in store sales, we have also done a good job in collecting and issuing books for the "Parent-Child Project" and "My Motherland" themed educational activities for primary and secondary school students in the county. Together with the Education Bureau, we successfully organized speeches and essay contests on reading activities for primary and secondary school students in the county, which produced good social effects.

4. Increase the promotion of books, audio-visual products and other products

This year, we and the County Education Bureau jointly organized a fixed column of "Education World" on Shanggao TV Station every week. New books will be introduced to readers during prime time, and some promotional information will be released during holidays. During the spring and autumn semesters, some teaching aids will be recommended to primary and secondary schools in the county, which will drive the sales of general books.

In short, during this year, with the full cooperation and joint efforts of all store staff, gratifying results have been achieved, and next year's results will be even more brilliant.

Personal summary of bookstore salesperson work (3)

With the flying snowflakes on New Year's Day in 20_, 20_ has quietly become history. Looking back on the past year, under the leadership of the store manager, I have sincerely united with all my colleagues, helped each other, and worked together to maintain and promote the good image of _ bookstore with my good work performance. It has successfully completed the annual sales tasks and contributed its own modest efforts to the bookstore's fulfillment of its social responsibility of disseminating knowledge and culture.

As a book salesperson, I uphold the creed that readers are God. In my daily work, I greet every reader who comes into the store with a smile and take the initiative to introduce and find books for them. Whenever I successfully find the books that readers need, and see their satisfied smiles and affirmation of my service, I feel the same happiness as they do, and a sense of accomplishment in my work arises spontaneously.

While doing a good job in store work, in order to connect the store and the market, I fully carried forward the spirit of not being afraid of hardship and tiredness, and did a good job as a librarian for various municipal party and government departments and units. Group purchasing work fully taps the sales potential of the store, expands sales channels, and greatly exercises one's own abilities. Here, I would like to express my sincere gratitude to the store manager and colleagues for their strong support and encouragement during the group buying work! Although the group buying work is hard and tiring, it is very challenging and it also brings me happiness and great achievements. I feel that in the new year, I will, as always, do this work better and more solidly!

Looking back on 20_ years, I have gained a lot both in life and at work. I have received great care and help from store leaders and colleagues. For this, I sincerely say to everyone: Thank you! Especially the store manager has given me great trust and patient guidance during this year. I am deeply grateful. !The big family of the store has brought me incomparable happiness and joy, and I have never felt alone or lonely. In the new year, I will work with everyone, under the leadership of the store manager, to conscientiously perform my duties and do my best to work hard for a more harmonious, happy and innovative sales performance for the store!

Personal summary of the work of bookstore salespersons (4)

In 20_, Xinhua Bookstore, under the correct leadership of the city store manager’s office and the strong assistance and support of various departments and departments, through the joint efforts of all the comrades of the bookstore We worked hard and successfully completed the economic indicators issued by the store, and other work in the store was carried out smoothly. The work of the whole year is summarized as follows:

1. The optimization and improvement of book stores and the increase of standing book varieties have greatly promoted the distribution of general books.

In recent years, with the care and support of store leaders, Xinhua Bookstore has focused on internal management and external image, and the store has taken on a completely new look. In 20_, Shidian Investment expanded and renovated the business store of Xinhua Book City, expanded the book store, and optimized the book shopping environment. The business area reached more than 1,500 square meters, the store was spacious and bright, and the book varieties reached more than 40,000, effectively The variety of books in stock has been enriched, the sales of general books in the store have been promoted, and the economic and social benefits have been significantly improved. The total sales of general books in Xinhua Book City for the whole year has exceeded 1.67 million yuan.

2. The issuance of _x, best-selling book promotion and IC card out-of-store sales have expanded market share and promoted general book sales.

In the past few years, Dongcheng’s general book sales have grown slowly due to various factors such as outlet size, sales varieties, and store service quality.

This year, we took advantage of the store to increase inventory varieties, and integrated store sales into work details such as the recommendation and display of key books and best-selling books; we used new book posters, best-selling book rankings, and decorations to decorate the store, beautify the environment, and create a bookish atmosphere. The atmosphere has improved the marketing effect and increased store sales; we have implemented multiple sales methods such as group supply, direct sales, and IC cards, and all employees have divided themselves into units, delivered orders, found relationships, and done work. Out-of-store sales have achieved remarkable results, among which "Jiang Zemin Wenxun" has issued more than 2,300 copies, with sales of more than 250,000 yuan, and "Establishing a Socialist Concept of Honor and Disgrace Study Book" and "Establishing a Socialist Concept of Honor and Disgrace 500 Questions in the Knowledge Competition" have issued more than 200 copies, with sales of more than 20,000 yuan.

Third, be market-oriented and strengthen store purchase and sales management.

Being market-oriented and controlling the purchase of books is the premise and basis for promoting general book sales. In actual work, we overcome the extensive model of big advance and big retreat, discover best-sellers, and focus on grasping regular books. For book sales, pay daily attention to best-selling books, clear out slow-selling books in a timely manner, optimize inventory structure, and meet market demand; timely analyze market changes and sales trends based on factors such as seasonality, regional characteristics, and readership characteristics, and determine the variety and quantity of purchases; note Track the sales of key books and prepare and replenish goods; at the same time, we also focus on cultivating purchasing experts and sales staff, requiring sales staff to change their service concepts, study in depth, cultivate their quality internally, build their image externally, and flexibly use the province's The chain system module analyzes the growth rate, return rate and inventory structure of different varieties in book sales, so that it can guide and improve general book sales based on correct market analysis, and improve market satisfaction rate and customer satisfaction.

4. Overcome numerous difficulties and carry out book exhibition and sales activities.

This year, we participated in the book exhibition and sales of the Electric Power Bureau Staff Cultural Festival twice, and exchanged cards and sold codes worth 28,000 yuan. We participated in the No. 1 Middle School Campus Art Festival and the Economic, Trade and Technology Fair book exhibition, etc., and redeployed personnel many times. Participate in large-scale exhibitions and sales events to support the store's work. We go to work units to deliver orders, deliver books to your door, and go to the Electricity Bureau for exhibitions. We try our best to overcome difficulties and save costs by ourselves.

5. Improve the quality of sales staff and strengthen the image construction of store windows.

Every word, deed, and action of the sales staff is directly related to the window image and public image of the bookstore. We require every employee of Xinhua Bookstore to pay attention to their own image when receiving readers, to be loyal to their duties, to treat others politely, to treat each other with sincerity, to serve enthusiastically, not to discriminate, ridicule, or sarcastic readers, and to have good moral cultivation. Show your personal charm and the good image of the company to every reader who walks into Xinhua Bookstore.

6. Problems and shortcomings

1. The skill level and professional quality of salespersons need to be improved urgently. The quality of the staff team is low, the awareness of job responsibilities is weak, the awareness of serving readers and the concept of collective honor are not enough. Strong, lack of professionalism;

2. Store standardization and standard management are not enough, and many rules and regulations cannot be fully implemented;

3. The purchased varieties are incomplete, and there is insufficient supply of best-selling varieties. The market information is not comprehensive enough, and the arrival of goods is not timely enough;

4. The store's marketing methods are outdated, the general book distribution share is low, the sales of electronic audio and video products are weak, and the market development ability is poor.

Seven. 20_ year work plan

Continue to do a good job in standardized store management, book purchase and sales management and store service work, and promote the sales of general books;

Market-oriented, in-depth research, comprehensive analysis, prediction and recommendation of key books and best-selling books.

Personal summary of bookstore salesperson work (5)

With the flying snowflakes on New Year's Day in 20_, 20_ has quietly become history.

Looking back on the past year, under the leadership of the store manager, I have sincerely united with all my colleagues, helped each other, and worked together to maintain and promote the Xinhua Wenxuan Jiangbei store with my good work performance. With a good image, the company has successfully completed the annual sales tasks and contributed its own modest efforts to the bookstore's social responsibility of disseminating knowledge and culture.

As a book salesperson, I uphold the creed that readers are God. In my daily work, I greet every reader who comes into the store with a smile and take the initiative to introduce and find books for them. Whenever I successfully find the books that readers need, and see their satisfied smiles and affirmation of my service, I feel the same happiness as they do, and a sense of accomplishment in my work arises spontaneously.

While doing a good job in store work, in order to connect the store and the market, I fully carried forward the spirit of not being afraid of hardship and tiredness, and did a good job as a librarian for various municipal party and government departments and units. Group purchasing work fully taps the sales potential of the store, expands sales channels, and greatly exercises one's own abilities. Here, I would like to express my sincere gratitude to the store manager and colleagues for their strong support and encouragement during the group buying work! Although the group buying work is hard and tiring, it is very challenging and it also brings me happiness and great achievements. I feel that in the new year, I will, as always, do this work better and more solidly!

Looking back on 20_ years, I have gained a lot both in life and at work. I have received great care and help from store leaders and colleagues. For this, I sincerely say to everyone: Thank you! Especially the store manager has given me great trust and patient guidance during this year. I am deeply grateful. !The big family of the store has brought me incomparable happiness and joy, and I have never felt alone or lonely. In the new year, I will work with everyone, under the leadership of the store manager, to conscientiously perform my duties and do my best to work hard for a more harmonious, happy and innovative sales performance of the store!