2021 ICBC staff work summary

A period of work activities has come to an end. Looking back at this period, what achievements are worth sharing? It is time to summarize the past achievements in the "Work Summary". The following is a summary of the work of ICBC personnel in 2021 that I collected and compiled, and I will share it with you below.

2021 ICBC staff work summary 1

20__ is a year of rapid, healthy and coordinated development of various businesses of ICBC Xisanqi Branch. Year. Under the correct leadership and support of the superior bank, our bank adheres to the guiding ideology and work policy of “preventing risks, standardizing operations, reforming and innovating, and seeking progress while maintaining stability” determined by the head office and branch at the beginning of the year, combined with the actual situation of our bank, and persists in pioneering Based on the principle of equal emphasis on management and management, with the joint efforts of all employees of the bank, we overcame various difficulties and completed various tasks this year satisfactorily and with high quality under the extremely difficult operating environment:

1. Various deposits grew steadily, harmoniously and rapidly.

By the end of __, our bank’s RMB self-operated deposits were 326.14 million yuan, an increase of 117.38 million yuan from the beginning of the year, an increase of 56%, completing the planned 115%. The increase in deposits ranked fifth among all branches of the management department. The balance of foreign currency deposits was 5.18 million yuan in US dollars, an increase of 2.5 million yuan from the beginning of the year, an increase of 93%, completing the planned 500%.

2. Asset quality continues to remain efficient, achieving "double nothing" for two consecutive years.

By the end of __, the balance of various loans of our bank had reached 283.2 million yuan, an increase of 12047 yuan from the beginning of the year. Despite the substantial growth in asset size, the asset quality has still been maintained at high efficiency. By the end of the year, no asset was overdue and no interest was owed, achieving "double nothing" for two consecutive years. In the management department's overall ranking based on bank-level loan size and year of establishment, it ranked third among the 38 outlets striving for "double no".

3. The development momentum of international business is good.

When the external situation in __ was extremely severe due to the impact of the "Southeast Asian Financial Crisis", our bank overcame many difficulties and developed a group of large-scale and profitable customers, exceeding the quota of the superior bank. assigned tasks. The international business volume completed throughout the year was US$25 million, and 120% of the tasks were completed

4. The increase in revenue and expenditure reduction have achieved initial results.

In XX, the Management Department put forward the requirement of "increasing revenue and reducing expenditure, and striving to maximize profits". Our bank has done a lot of serious and meticulous work in this regard. While improving the profitability of credit assets, we also strictly control expenses. As a result, when our bank's business development increased by nearly half compared with last year, the expenses dropped by 230,000 yuan compared with XX, and the expense rate dropped by 1.11 percentage points. Moreover, the return on assets increased by 0.3 percentage points on a comparable basis in __. It can be said that the work of "increasing revenue and reducing expenditure" in __ was very effective.

5. The annual settlement and cashier business are operating well, and the accounting level is at a high level.

By focusing on service, training, control, assessment and safety, the annual settlement work was completed satisfactorily, with high quality and efficiency. By the fourth quarter, the error rate was zero. It has achieved a win-win situation of "continuous growth in business volume and continuous improvement in accounting quality", and won the title of "Longgang Branch Accounting Outstanding Unit". Throughout the year, 283,696 settlement transactions were handled, with a cumulative cash receipt and payment of RMB 030.91 million, which effectively promoted the development of the entire bank's business. While improving the quality of accounting, we also pay attention to the "three preventions and one guarantee" work to achieve no accidents throughout the year.

6. The savings business continues to maintain a good momentum of development, and the service level continues to improve.

Our bank has intensified its savings work in __, implemented the strategy of “promoting development through service”, and promoted business development by continuously improving service levels.

By the end of __, the savings deposits reached 124.86 million yuan, an increase of 35.52 million yuan from the beginning of the year. It became the first branch of Longgang Sub-branch with savings deposits exceeding 100 million yuan. The foreign currency was converted into US dollars of 2.16 million yuan, an increase of 560,000 yuan from the beginning of the year, all of which were exceeded. plan, and made important contributions to the balance of Longgang's supporting deposit structure.

The year 20__ can be described as a severe winter in the financial world, but how can the Xisanqi Branch of the Industrial and Commercial Bank of China be able to fully bloom in this cold winter? To sum up, the main points are as follows:

One is to rely on the correct leadership of superiors.

The guiding ideology and work policy of “preventing risks, standardizing operations, reforming and innovating, and seeking progress while maintaining stability” established by the head office and branches at the beginning of the year has proven to be a work policy that not only takes into account the overall situation but also has practical guiding significance. At the same time, superior bank leaders often visit our bank to understand the situation, solve problems and provide work guidance, which greatly inspires the enthusiasm and morale of our employees and effectively promotes the development of our bank's business.

The second is that the guiding ideology is correct.

Since the branch established the guiding ideology and work policy of “preventing risks, standardizing operations, reforming and innovating, and seeking progress while maintaining stability” at the beginning of the year, our bank has determined “one center” based on the actual situation of the bank. The guiding ideology of "two footings, two plans". One center is to regard "organizing funds, using funds, and balancing funds" as the center of the bank's year-round work and implementing the principle of "deposits make the bank work."

The two standpoints are based on market development and internal management. By focusing on development with one hand and management with the other, while promoting business development, we also focus on improving the level of internal management. The two plans are the financial income and expenditure plan and the credit plan. The ultimate goal of bank operations is to maximize profits. Mastering the financial revenue and expenditure plan is equivalent to grasping the business direction, and the credit plan is a powerful tool for realizing the financial revenue and expenditure plan. Therefore, effectively making and executing financial revenue and expenditure plans and credit plans are a reliable guarantee for achieving bank operating objectives. The Xisanqi Branch of the Industrial and Commercial Bank of China has always implemented the guiding ideology of “one center, two footholds, and two plans” in XX. Facts have proved that this guiding ideology is correct.

2021 ICBC Staff Work Summary 2

Time flies, time flies, and one year has passed in the blink of an eye. XX is an extraordinary year, and it is also an important year for the reform of the center. The new wave of reform, the new escort business, and the solid and capable leadership of all leaders have brought us first-class management and some new escort business leaders. The business model marks a new era of leap-forward development for our escort center business. This embodies the wise decision-making and correct guidance of each leader, allowing each employee to move towards a new year at a steady pace. .

For me personally, this year is of profound significance! In the past year, under the correct leadership of the squadron leaders and central leaders, and with the cooperation of other comrades, we insisted on high standards and strict Ask yourself to do your job conscientiously, and complete various tasks assigned by the leader in an excellent manner. Your personal work ability has been greatly improved, and you have also achieved certain work results.

One year passed quickly. During the year, with the care and help of company leaders, department leaders and colleagues, I successfully completed various tasks and gained some ideological awareness. To further improve, this year’s work summary is as follows:

Ideological and political performance, moral quality cultivation and professional ethics. Be able to conscientiously implement the party's basic lines, principles, and policies, and actively learn political theories through newspapers, magazines, and books; abide by laws and regulations, and earnestly study legal knowledge; be dedicated to work, have a strong sense of responsibility and professionalism, and actively and conscientiously learn professional knowledge.

Recognize yourself and find the gap. In this year's work, although I have made a lot of achievements and progress, the problem of project delivery cannot be ignored. For example: I need to further improve myself, I cannot learn and apply the knowledge of traffic laws and regulations, and my service awareness needs to be improved.

In __, under the correct leadership of the leaders of the escort center and the careful guidance of the superior departments, we Down.

All employees of the company work together and work diligently. The company's comprehensive strength has been significantly enhanced. The scale of the security guard team has continued to expand, the business fields have become increasingly broad, and the service quality has continued to be optimized. This has further promoted the positive and steady development of our company's security service business and achieved It has achieved both economic and social benefits, successfully completed various service tasks agreed in the contract with the customer unit, ensured the security of the customer's personal, property and information, and won praise from the customer.

Seize market opportunities, focus on developing escort business, and continuously improve the company's economic benefits. With the in-depth development of my country's market economy, the time for socialized escort services is becoming increasingly mature. The company has seized the good market opportunities

Strengthen legal and safety education, improve and improve the management system, conscientiously implement legal and standardized duty, and improve Service quality and win good social reputation. The company has always attached great importance to the legality and safety of security service business operations. Starting from the legal system, safety education and a sound and perfect management system, it spares no effort to manage the work of all employees in each position. In terms of service quality, the company provides armed escort services for ICBC, Agricultural Bank of China, China Construction Bank, and civil air defense security services for various banks’ business outlets, enterprises and other customer units.

All in all, in the first half of the year, Here, the company has made some achievements in escort safety work, but it is inseparable from the guidance and care of leaders and departments. There is no trivial matter in custody work. Any slightest carelessness may cause irreparable losses. In the next step of work, we must always keep a clear head and strictly demand it. In view of the personal problems that existed in the first half of the year, we must proceed from reality and fundamentally Solve the problem on the spot and strive to nip the accident in the bud. At the same time, the good aspects must also be maintained. All personnel of the company will continue to work hard to ensure that people's lives and property are people-oriented, protect the legitimate rights and interests of employees, and build a harmonious and stable service team. The development of the company cannot be separated from the hard work and dedication of its employees, and this kind of labor and dedication is based on the employees' trust in the company. The company has always adhered to the people-oriented concept

Over the past year, the company has encountered some difficulties and problems in the specific process of completing the above-mentioned aspects of work. Through the guidance of the center, the help of customer units and the support of all company personnel, Through hard work, the difficulties and problems encountered have been solved or alleviated one by one.

2021 ICBC Staff Work Summary 3

20__ has passed, and it has been half a year since I entered the big family of ICBC. Thanks to ICBC, Luzhi Business Hall and Yongqian Branch for giving me the opportunity to continue learning and exercising in the past 6 months. At the beginning of the new year, in order to lay a good foundation for this year's work, I will summarize the training and work in the past six months:

First of all, during the month of internship in the Luzhi Business Hall, I have a good understanding of the bank's cash management. I have a preliminary and vivid understanding of the cabinet work. And practiced it under the guidance of Master Wei Guoxiang. It is this kind of effective contact that enabled me to quickly become familiar with the knowledge and skills I learned in subsequent trainings and successfully complete the training tasks.

Secondly, during the induction training process for new employees, as the team leader of Liuzhou Branch, with the support and cooperation of the deputy team leader and colleagues, I worked hard to create a learning atmosphere and actively participated in various activities. , successfully completed the training task. We not only achieved second and third place in the Qi Volleyball League, but also achieved excellent results in the final exam. Another colleague and I were awarded outstanding students, and I was honored to speak at the graduation ceremony as a representative of outstanding students. Through the training, I learned the basic knowledge of ICBC, fully understood ICBC's various businesses, and mastered some basic counter skills, which laid the foundation for future work. During the training period, we got to know each other day and night, which allowed me to form deep friendships with my colleagues.

Finally, I am very happy to join the warm family of ICBC Railway Branch. Every colleague I have interacted with over the past six months has made me feel cared for and friendly.

In 20__, I will continue to adhere to the principle of "work first", conscientiously implement various rules and regulations, study hard, enhance self-worth, improve personal quality, and never let down the care and expectations of my leaders and seniors, and work diligently , work hard, be dedicated to your job, learn from the strengths of others, overcome your own shortcomings, and contribute your own meager strength to ICBC!

Performance of duties: As the director of the Finance Department, the purpose of the job is to organize the company's financial personnel Conscientiously implement national financial regulations and policies, organize daily financial accounting and financial supervision, and complete various financial indicators and tasks assigned by superiors on time.

My job responsibilities are:

1. Implement national financial and economic policies and accounting systems, and complete various tasks assigned by superiors.

2. Organize accounting and supervision, and establish and improve the income audit system.

3. Establish and improve the fixed assets management system and organize asset inventory work. Manage monetary funds and other liquid assets, inspect fund management, ensure fund security, and be responsible for tax inspections and various audit coordination work.

4. Be responsible for the authenticity and legality of monthly, quarterly and annual reports. As the financial director, I carry out my work like this: In January, during the financial settlement period, I carefully summarized last year's financial work and set a financial work plan for 20__. Various accounting files are classified and archived. Supervise subordinate financial personnel to complete the hardware remittance task in the fourth quarter of 20__. Carefully processed the bank confirmation letter. Before preparing the final accounts, the financial computers were fully maintained and managed, and the financial software was cleaned, disinfected and backed up.

5. Business entertainment and other related expenses incurred in business activities are strictly controlled.

The following is the completion of the company's financial department's work and proactive reporting work:

1. Report the unit's financial work status to the company's finance department in writing every month as required.

2. Report any major issues of the unit to the company's Finance Department promptly in writing or by phone.

3. Completed various tasks assigned by the company's finance department in a timely manner as required.

4. In terms of coordinating the work situation, I think this has been basically achieved:

①. I strictly abide by labor discipline and have a work attendance rate of 100.

②. Seriously participated in the signing of economic contracts, fixed wage distribution, wage system reform, etc. of the unit, and put forward some suggestions for strengthening management, etc., and achieved good results.

③. In daily work, actively coordinate with relevant departments of the unit to promote the normal development of financial work and various management work.

The above are some of the achievements and experiences I have gained over the past year. They are the result of my own subjective efforts and the result of the cooperation and support of the comrades who work with me. Here I would like to express my heartfelt thanks to the company leaders and employees who have reused and supported my work over the years. I would like to thank the company leaders for their high trust in my work, which allows me to have a working platform to display my talents and enable me to work for Yingzhong. Make a small contribution to development and prosperity.

2021 ICBC Staff Work Summary 4

1. Consciously do a good job in their own political and business learning, and continuously improve the level of political theory and business knowledge.

As the saying goes: "If a person does not learn, he will fall behind, and if a knife is not sharpened, it will become rusty." I know its meaning very well.

Throughout the year, more than 30 articles were accepted by various media, including 4 articles published in the "Financial World" magazine and 12 articles published in municipal newspapers and magazines, which received good publicity effects. At the same time, various forms of publicity are carried out. In the form of publicity, we implement a combination of points and areas, and use the whole county as a game of chess, linking up and down, to carry out three-dimensional publicity, so that there are movies on TV, audio on radio, articles in newspapers and periodicals, and words on the wall. Such as increasing publicity in local news media.

When convening major events such as members’ congresses, TV stations and other news units are promptly invited to participate, and proactively provide them with news clues and materials so that the information about our county’s rural credit cooperatives appears in the county TV news in a timely manner. Wait for the column. The second is to carry out publicity work in a focused manner based on its own business development. Promote the important position and role of our cooperative in supporting "agriculture, rural areas and farmers" and local economic construction, publicize the significance of deepening the reform of rural credit cooperatives, especially focus on carrying out pilot publicity work on improving the corporate governance structure, and record special videos and print The brochure vigorously publicizes the significance of improving the corporate governance structure and the launch of the comprehensive business network for deepening the reform of rural credit cooperatives and promoting rural development and increasing farmers' income, creating a good public opinion atmosphere for the smooth advancement of the work of improving the corporate governance structure.

3. Strictly abide by organizational disciplines and maintain a good work style.

This year, I have strictly followed the rules and regulations of the unit, especially in terms of organizational discipline. I insist on not being late, not leaving early, not leaving work halfway, uniting colleagues, loving the collective, and being a master. Do everything well with attitude.

In short, in __ years, I worked hard and achieved good results. In the future work, I will continue to carry forward my advantages, constantly improve myself, and contribute more to the rural credit cooperation cause of our county. Do some useful work and be willing to work tirelessly in the fertile land of finance.

2021 ICBC Staff Work Summary 5

Rugao ICBC Sales Department’s 20__ Work Summary In 20__, the Sales Department worked in the Party Committee and President’s Office of the superior bank and branch Under correct leadership, we must unite people's hearts as the driving force, take innovative services as the starting point, manage boldly, and be truthful and pragmatic. The various tasks assigned by the branch were successfully completed. Corporate deposits were RMB 10,000, a net increase of RMB 10,000 compared with the beginning of the year, daily average deposits were RMB 10,000, and savings deposits were a net increase of RMB 10,000. Here is a summary of the past year's work:

1. Gather people's hearts and create a high-quality team. Thought is the guide to action.

Nothing will be accomplished if people are distracted. The people in the Sales Department Director's Office are deeply aware of this. Therefore, we will put people's unity in a prominent position.

1. Take the lead in setting an example, and correct others first. Members of the director's office lead by example, strengthen learning, and be model advocates, organizers, and practitioners of learning. Be a role model for others, be upright and honest, cultivate virtue with frugality, and influence every employee with your own quality. In the work, we always adhere to the principles of fairness and impartiality, do not engage in estrangement, do not form cliques, and ensure that everything is balanced. Encourage employees to put forward more opinions and adopt them as long as they are reasonable. Fully mobilize the enthusiasm of employees to participate. On the sensitive issue of performance distribution, we should make it public and enhance transparency. Make sure every employee feels at ease and feels comfortable.

2. Give full play to the exemplary and leading role of party members. The sales department currently has 29 employees. The role of party members among the masses is particularly important in the sales department. The party branch of the business department analyzes the goals and tasks assigned by the branch, and has a unified understanding to ensure that every party member is a benchmark and give full play to the role of the grassroots party branch as a battle fortress. With party members playing an exemplary role in fighting, we will actively cultivate reserve forces and attract outstanding employees to move closer to the organization.

2. Create excellence in service and win through operation. Service innovation is the eternal theme of bank work. Only by strengthening services can we win the market and create benefits.

The members of the Sales Department Director’s Office responded to the call of the Municipal Branch and the Rugao Municipal Government and actively participated in the creation of a "civilized and honest" window activity, raising the service level of the Sales Department to a new level. Our department’s advanced practices have been reported on Nantong ICBC Online News and Rugao Daily. Provincial online news will be conducted.

1. The director's office of employee professional ethics education takes the opportunity of creating a "civilized window" and regularly organizes employees to learn "Industrial and Commercial Bank of China's Basic Competencies and Service Behavior Standards for Employees" and "Industrial and Commercial Bank of China's Business Standardization" Service Standards", and other rules and regulations, constantly standardize the service words and deeds of employees, and encourage employees to strictly abide by the "Eight Musts, Nine Don's, and Ten Do's", truly treat customers as their parents, advocate "careful" service, and treat customers as relatives and friend. Employee Zhang Yan was able to use the standard "three tones, two stops, and one smile" in counter service, and was commended many times in the city branch's open and covert inspections.

2. Pay close attention to the assessment and incentive mechanism. First, establish a reward and punishment file for employees’ high-quality and civilized services, and include employee service performance in annual evaluation and selection and other assessment content, which enhances employees’ awareness of worries and improves employees’ service consciousness. The second is to establish an assessment mechanism that links service quality with business volume, and create a fair competition mechanism of "more work, more gain, less work, less gain", forming a good situation in which employees across the bank "compete" and "grab" business . The third is to establish a review mechanism for each outlet, account manager, and customer. The person in charge of the branch will evaluate the warehouse management and handling personnel, and the customers and account managers will evaluate the counter personnel. From the accountants, cashiers, and warehouse handling personnel, one person will be selected for outstanding service and be rewarded quarterly. The fourth is to set up a high-quality civilized service award fund to commend the advanced and encourage the backward.

3. Do a good job in providing services to relevant departments. The sales department is not only an independent service department, but also the hub between the branch and various outlets. First, actively cooperate with account managers in various loan disbursements and fund withdrawals. In August of this year, we actively cooperated with the account manager to handle factoring business for the first time in the province for RMB 20 million, achieving economic benefits of RMB 10,000. The second is to serve grassroots outlets well. Efforts should be made to improve the service level of the warehouse staff, and make timely cash transfers and transfer of relevant documents to the branch.

3. Be truthful and pragmatic, and bravely expand the market. "Development is the last word."

Without market development, nothing will happen. At the beginning of the year, based on the branch's market orientation, service as a means, customer-centered spirit, and combined with the specific situation of the business department, the director's office established a working idea of ??asking for deposits from the market and tapping deposits from other banks. Set a target and don’t give up until you reach your goal.

1. Comprehensively straighten out the status of account-opening units in the sales department, establish large account accounts, and visit regularly. The competition among modern banks is the competition between products and services. The sales department implements personalized services based on different customers, continues to provide door-to-door services to large customers such as the People's Hospital, Salt Industry Company, and Traditional Chinese Medicine Hospital, and recommends the fast settlement method of our bank's online banking to units with frequent settlements. Currently, an online banking account has been opened.

2. Excellent service and superior love Nantian Investment Management Company is a client I won over in August. As a banker, you need to have a professional sensitivity. When the director's office learned that __Businessman___ and other 14 bosses were raising funds to prepare the property rights of Nantian Group, they immediately inquired more and contacted Liu Zhengguang and others, and asked They introduced our bank's service and settlement advantages and won the trust of Nantian people with their sincerity. On August 8, he decided to open an account with our department and invested 20 million in registered capital.

3. Work together to tap deposit sources and arrange for Zhou Shanhua, who has strong activity capabilities, to specialize in marketing, effectively enriching the power of public deposits. Employees are also encouraged to contribute ideas and suggestions. Reward measures were also formulated to effectively stimulate employees' enthusiasm for deposits. Employee Shen Jianhua used his lover's relationship in the army to actively collect 1.5 million in deposits.

4. Actively cooperate with the account manager to provide good service. In August this year, Jiangsu Hongxing Silk Textile Group was forced to restructure due to poor management, which involved related issues such as the transfer of loans from our bank. Our department actively cooperates and is responsible for helping resolve relevant procedures. So that our bank's assets can be preserved. The newly registered Jiangsu Dadi Blue Silk Co., Ltd. received a registered capital of 21.58 million for the first time.

4. Integrate the "minesweeping project" and strengthen internal control management. This year, the branch has identified the sales department as a "minefield", which is both a bad thing and a good thing for our sales department.

This fully reflects the importance and concern that the Bank’s Party Committee and the President’s Office attach to the work of the Sales Department.

The sales department took this opportunity to comprehensively sort out various tasks and strengthen internal management.

1. The people in the director’s office should set an example by focusing on strengthening management and setting an example. As the saying goes, "You have to be strong to strike the iron." A group of people in the director's office took the lead in learning the system and operating procedures. Be a role model in implementing the system and set an example for employees. He Jun, the back-office supervisor, is never careless about business that requires authorization and always verifies the authorization carefully.

2. To strengthen the ideological education of employees, the first step is to convey the content of the "Mining Clearance and Upgrading" activity to every employee in its original form, so that everyone knows it. The second step is to eliminate ideological concerns and guide employees to proactively cooperate with self-examination and self-correction to eliminate hidden dangers.

3. Inspection and supervision are in place and the requirements of "clearing mines and moving up to higher levels" are carefully followed. The chief accountant and back-office director conduct inspections according to the system and ensure that any problems discovered are rectified in a timely manner. Be "iron-faced, iron-hearted, and iron-handed" to encourage employees to operate in a standardized manner according to the system. There have been frequent changes in the sales department staff this year, but inspections, supervision and handovers have been kept up with in a timely manner to ensure a safe transition.

4. Pay attention to safety precautions and work unremittingly on the "three preventions and one guarantee" work, always talk about it in every meeting, adhere to the guiding ideology of "prevent in advance, ensure safety", increase the intensity of bank-enterprise reconciliation, The bill recovery rate reached 86%. Through a series of measures and work, the accounting quality of the business department has been greatly improved. There has been a good situation of no errors in the entire business department for three consecutive months, and there have been no economic safety incidents throughout the year. After a year of hard work, a tightrope has been formed in the sales department. All staff are united and cooperate in a good game of chess, and their enthusiasm for work and career is unprecedentedly high. I firmly believe that with the care and support of the Bank’s Party Committee and the President’s Office, and the joint efforts of all employees, the Sales Department will move towards a more glorious tomorrow!

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