Quality (Chinese words) detailed data collection

Quality refers to the quality of people and the quality of goods. People's quality refers to people's health, IQ, EQ, adversity quotient and knowledge, culture and moral cultivation. Commodity quality refers to the standards that commodities meet the needs of users, such as appearance, structure, function, reliability and durability. As far as products are concerned, it also includes service guarantee.

There is often a good character behind a good product, and there is a direct relationship between them. People's quality is not limited to morality, but also includes people's ability and culture.

The service industry that manufactures intangible products also emphasizes service quality, that is, paying attention to user experience. Quality is the most important factor in building a brand.

Basic introduction Chinese name: quality mbth: character pinyin: p ǐ n zh) Synonyms: quality, quality, character and texture? Concept, quotation, related factors, how to do it, concept quality refers to people's quality and the quality of goods, and people's quality refers to people's health, IQ, EQ, adversity quotient and other conditions and knowledge, cultural literacy, quality for people is not limited to morality, but also includes people's health, ability, culture and other factors. Commodity quality refers to the standards that commodities meet the needs of users, such as appearance, structure, function, reliability and durability. If it is a product, it also includes service guarantee. Quotation 1, people's quality, including health, IQ, EQ, adversity quotient, knowledge and cultural accomplishment. Lao She's postscript: "In the book, although I sympathize with the working people and love their fine qualities, I have not found a way out for them." The theme of Shangrao concentration camp in Feng Xuefeng is: "This noble spirit and quality are also typical." 2, the quality of goods. Week after week, "Morning in Shanghai" Part IV: "He found that the washing workshop and steel wire workshop did not always adjust the machines and equipment according to different raw cotton quality." The quality of related factors is not a simple matter. For example, how to make an engine with stronger power, less fuel consumption, smaller volume and noise and longer service life involves many factors: personnel, quality, ideas, management, system, culture, technology, design, mechanical equipment, materials, process methods, standards, processes, user experience and other factors are closely related. Quality refers to people's health, IQ, EQ and adversity quotient, as well as people's knowledge and cultural accomplishment. Quality includes physical quality, psychological quality and cultural quality. Quality can be divided into innate endowment and acquired education. Although people have different innate qualities, there is no great difference between them, and there are no particularly good and very bad people. The plasticity of people's acquired qualities is great. We realize that the good quality of German and Japanese products is rooted in the good ideas, environment, education and system of Germany and Japan. Germans are rigid because of their rigorous thinking and serious attitude. The Japanese abide by the rules, are loyal to the collective and advocate strength. The individuality of Germany and Japan is very suitable for the manufacture of tangible products such as machinery and electronics. Both Germany and Japan pay more attention to education than China, especially basic education. China people are not without advantages. In Germany, they are not rigid and rigid, while in China, they are flexible and plastic. The core of China's native culture is Taiji and Zhonghe culture. Flexibility is the greatest feature of China people. People with flexible nature are suitable for service industry, which has advantages over Germany and Japan, and has become the largest industry in the world. Standards are implemented in the production process and supervised, so as to ensure the quality of products and services. Ideas, technical methods, processes, management and systems are often implementing quality standards.

Modern industrial production and engineering construction often involve dozens or even tens of thousands of enterprises, with cooperation points all over the world. The complicated production combination requires that the mechanical equipment, products, materials, technologies and technological methods should be standardized and unified. This requires the formulation and implementation of industry, technology and work standards, such as ISO, IEC, GMP, IFS, CMM…… ... ...

Ideology is not a slogan, and management system is not a hidden rule. In a society with fake wine, cigarettes, tainted milk powder, fragile buildings and collapsed roads and bridges, the cost of people's speculation and counterfeiting crimes is very low, and the quality of the environment and system in which experts from all walks of life eat cards, shout slogans and engage in face-saving projects, and force businessmen to cut corners will not be much better.

Within an enterprise, whether the control over the design, production, inspection and service of product quality standards is in place is also an important aspect to test the enterprise's ability. With Huawei, Xiaomi, Gree, DJI and other enterprises advocating the concept of "new domestic products" and making good products, the product quality of China enterprises has made great progress recently, which is also a prelude for domestic products to go abroad to build China brands. Technology is the guarantee of leading quality and the pursuit of many brand enterprises. Technology is related to the function and performance of products. No matter which industry, leading brand enterprises pursue the technology leading strategy. Siemens' investment in R&D accounts for 7% of its revenue, while Huawei's investment in R&D exceeds 65,438% of its revenue. The number of patent applications ranks first in the world, and the number of patents for oppo mobile phones is also among the best. Design is also the guarantee of leading quality. Design involves user experience, so it is impossible to have good technical performance and ugly appearance. For products, customers first see the appearance of the product, and then they will understand its internal structure. Design includes many aspects: logos, advertisements and websites are mostly graphic design, products are industrial design, and technical, management and business process design. Jobs combined art and technology. The extremely simple and beautiful design of iphone makes Apple a model in the mobile phone industry. Samsung, Hammer, Meizu, Huawei, Xiaomi and oppo all attach importance to mobile phone design and experience. Luo Yonghao's entry into the mobile phone field is mainly based on his confidence in design and experience. Materials are the basis of quality, and good products cannot be separated from good materials. The durability and reliability of products are based on good materials. Without touch screen materials, there would be no smart phone industry; Without high-temperature resistant materials, there would be no space shuttle and nuclear submarine industry ... New materials are the "mother of industry" and one of the key high-tech industries in various countries. User experience, paying attention to user experience is a concept and thinking of people-oriented, paying attention to consumers, studying consumers and conquering consumers. The first experience is the appearance design of the product, and then the performance of the product, which is related to the design process, materials and technology of the product, while the deep experience is the idea and character quality behind the product. How to do a good job in quality management in enterprises has the following three levels: not letting the defective products leave the factory → relying on the quality assurance of inspection to ensure that the defective products are not manufactured → relying on the quality assurance of engineering management to ensure that the defective products are not planned → relying on the quality assurance of source management. Dr. William Deming, an American quality management master, believes that quality inspection can only eliminate defective products and waste products, but not improve product quality. 196 1 year, feigenbaum put forward the theory of total quality management (TQM), which extended quality control to the whole process of product design, production, inspection and use, and all employees participated in quality control. Noichi Taguchi, a master of quality control, put forward that product quality is designed first and then produced. Taguchi believes that there are two kinds of quality: one is the quality that customers value, including product appearance, structure, performance, service, price and other related issues. The second category is the quality that customers do not pay attention to, such as social loss, failure, deviation, variation, shortcomings, pollution, degradation and so on. These are exactly what engineers should focus on improving, which has an important impact on market share and product export, how to prevent failures, how to reduce variation and how to reduce costs.