What is official etiquette?

Official etiquette refers to the established and standardized etiquette procedures, practices and rules that civil servants should follow in their work and all official activities.

Official etiquette classification Face-to-face reception of Zahi, telephone reception etiquette, introduction etiquette, sending and receiving etiquette, meeting etiquette, face-to-face reception of Zahi's superiors, and thoughtful reception. Listen carefully to the work explained by the leaders, and the leaders should understand the situation and answer truthfully; If the leaders come to offer their condolences, they should express their sincere thanks. When the leaders leave, they should get up and say goodbye to each other.

As soon as the phone rings, pick up the receiver and report yourself first, then ask the other party's intention to call. When guests come to the office to meet the leaders, they are usually introduced by the office staff. On the way to guide the guests to the leadership office, the staff should walk a few steps in front of the guests to avoid turning their backs on them.

Etiquette function

In daily life and work, etiquette can regulate interpersonal relationships. In a certain sense, etiquette is the regulator of the harmonious development of interpersonal relationships. People act according to etiquette norms in communication, which helps to strengthen mutual respect, establish friendly and cooperative relations, and alleviate and avoid unnecessary contradictions and conflicts. Generally speaking, when people get respect, courtesy, recognition and help, they will be attracted and form friendly relations. On the contrary, they will have hostility, resistance, disgust and even disgust.

Etiquette plays a strong role in rallying emotions. Etiquette plays an important role in mediating interpersonal relationships. In modern life, the relationship between people is complicated, and conflicts will suddenly occur in peace, and even extreme behaviors will be taken. Etiquette helps to keep both sides of the conflict calm and ease the intensified contradictions.